My husband and I went to the KFC located in the Elverta Crossing yesterday. What a CHANGE. This crew (of mostly young people) was incredible. There were a couple of ladies in front of us that had a bazillion questions regarding a coupon sheet - that young lady was so patient with them. She had an awesome smile and was sincerely listening to each of their questions and even helped them get the "best order for their money".
We had the A&W "Tuesday Special" - it was well made and the food on the serving tray was very well arranged inside each paper holder, not "just thrown" in.
I watched different staff deliver items to several customers on trays and others with "to-go" orders. The entire staff was courteous, ensured the orders were correct and one young lady even comped extra cookies because the customer waited an extended amount of time. The atmosphere inside this location was upbeat - great smiles and positive attitudes by everyone. In Addition - the dining area was clean.
Overall, KFC Corporate should give this entire crew awards for their great demeanor and customer service skills.
The chicken was tasty as always, but there is apparently a shortage of dark meat available.
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