Ate here today with my friends and the restaurant was exceptionally clean, staff friendly and food delicious. The chicken was crispy outside and moist and tender inside, fried okra is some of the best around.
We go to this location often with a family of 5. Always super polite and quick. The one time we had a bit of a wait they gave us an extra family size okra!
By far the best place to go for chicken or catfish! Service is always excellent!
Best place for chicken tenders. The entire staff is so friendly and work hard to make a wonderful dining experience whether you eat in store or drive through!!!
Thank you for such great service! I had a really long day, so it's nice to go somewhere that has smiling faces and makes sure your food is hot and fresh� I definitely recommend coming here!
I just have to say I have never had a bad experience at this chicken express and Charles is the BEST worker. He has been on shift the last few times we visited and has continually gone above and beyond with exceptional customer service.
The food is delicious and your team here is AWESOME. They have is the best CUSTOMER SERVICE!!!! Keep up the great job Team� 8300 N. FM620.
Laura 'Wheeler' Bruner
+5
Best Chicken, Catfish, Veggies, Rolls, Biscuits, Gravy, Dipping Sauces, Tea, Drinks & Sweet Treats in ATX! I LOVE it!
Great food great service. If you haven't tried their floats and blends you need to.
Shannon Phillips Olmstead
+5
My husband and I have always been so very impressed with the customer service/relations that employees at Chicken Express give! They make customers feel that their business is truly appreciated and I am sure that makes people come back again! Yes, the food is delicious (the sweet tea is to die for)...but, the guys and gals who work there make it even better!!! Thank you!!
I grew up with Chicken Express and was super excited when it moved to Austin a few years ago. The sweet tea is like nectar of the Gods, and the chicken is the best in town ;)
Thank you so much for donating to our youth fundraiser tonight!!! Church of the Hills was blessed by your generosity and the kids had a successful event :)
We just happened upon this place while waiting on a church event to start. We were hungry and wanted something quick so we thought we'd give this place a try. The owner greeted us at the counter and was very gracious and welcoming. He patiently answered our questions and thoroughly took our order and he even gave an estimated wait time for the fried catfish, which is fried fresh. We got our food shortly after and oh my goodness!--- Everything was GREAT! The spicy tenders, catfish, fries, hush puppies, iced tea...aĺl was delicious!! The owner stopped by our table twice to check on us and told us to enjoy our church event as we left. Top Notch service and great food! Can't wait to try it again.
This place is great it was my first time at chicken express and it’s safe to say I will be back! The staff were so nice the food was so good. 10/10.
Okay we came here for the first time since both of us (my future husband and I) were so hungry we were desperate. A bit of background about me is I am gluten intolerant, not celiac but certainly need to avoid gluten. I was just hoping for maybe some fries or some side that would be gluten free.
The website says that they don't have gluten free options. IT WAS SO WRONG!! The owner was there and he baked a three piece fish option, had coleslaw and made sure I had everything I needed.
We are on the way to our wedding and the owner of this store went out of his way to help us eat.
Normally I'm extremely picky and even if I'm starving I have a hard time eating bad food. Let me tell you when I absolutely demolished my food it was life changing. The fish was beautiful and now smelly or oily (which is almost impossible for fast food) but my sides were mild and not overpowering.
Super fantastic and can't recommend this place more. I will return!!!
Delicious food and excellent customer service! The owner helped me to plan how much and what kinds of food to order for a party of 25 people, then the other employees were very polite, professional, and helpful when I picked it up.
Will definitely order from them to cater parties again!!!
Just wanted to give a shout out to Diane! I received the wrong order close to closing time yesterday and called to see about getting my order remade today, I came into the restaurant and Diane and her team took great care of me, remade my order fresh. Excellent customer service and great food at this location!
The catfish is absolutely amazing and very fresh. You have to wait about 8-10 minutes for them to cook it fresh but it is totally worth the wait. I was very impressed how fresh it tasted for fast food.
I wish I had gotten the names of the crew that was there just now but the young blonde guy singing at the drive thru window and the guy who took my order through the drive thru were awesome! I'd never been here before and this was the best customer service I've experienced in a minute. I'll definitely be back!!! And the food is bomb! Fish is seasoned perfectly and chicken is very good. We'll definitely be back! Thanks for a great experience
Fast and good. And unbelievably friendly service! The tenders and the pieces of chicken are very large for the price, making Chicken Express a great value.
One of the best fast food options in the area. They're consistent and the chicken is always fresh.
Staff was great and really good about repeating our order to make sure it was right. Spicy tenders were delicious, fries were so good and apple pie was perfect and crispy!
The staff are always nice at this place. One of the best chicken express locations I've been to. The manager actually works at the counter and kitchen, so he comes across as more in touch with the workers than others.
The staff were very personable and attentive. The owner came out and greeted us. Our kids can't get enough of the rolls. Nice people!
I love this chicken and there food !! This place is always clean and very helpful.. we come back all the time , differently would recommend to anyone !!
We use this Chicken Express at least once a month to cater on Saturdays for our Employees at Covert Buick GMC. Dwayne, the owner, is the nicest guy you could ever meet. He's very customer service driven. He delivers the food, helps us set up, and provides all the utensils and plates. I highly recommend supporting their business!
Really good, had a long wait time, but food was better than most chicken express locations. Worth it.
I ordered via UberEats tonight and mainly ordered to impress out of towners with their delicious corn nuggets, unfortunately the nuggets never made it with our Uber driver due to dinner rush. I called the store after attempting to reach anyone from Uber without luck to ask if they can comp it for our next visit and the Owner not only insisted on making it right, he hand delivered the corn nuggets himself, they take customer service to a whole new level, I was already a happy customer and now I am a lifetime customer! Thank you y’all so much!
Pretty great. This place was a lifesaver because we needed to plug in our phones when we ate. Great pit stop for our trip. Food was good and service was friendly.
An error has occurred! Please try again in a few minutes