First time trying the place. Ordered the Hawaiian Burrito.. it was delicious I spent $10 and it filled me up. The inside was clean and I was greeted right away.
The food was excellent as always and the staff, though clearly understaffed and just getting through rush, were very kind.
Staff a little pushy to rush you through the line and asking for extra napkins seemed to be an issue. The food however was amazing. The restaurant was clean and laid back.
My visit to hotheads was exceptionally well! I was very happy with the customer service especially by the person taking my order named James. I was reading through the reviews and saw that someone by the name of Mark Bowman said “james needs an attitude adjustment”….well mark, I think you need an attitude adjustment from the way you’re trying to slander this beautiful, caring, good looking staff person. Also, Mark, you need to stop these reviews, who takes 67 photos of goodwill?
Food was great. Employees were kinda bickering while serving customers, a little unprofessional.
Great food and awesome service
They have good food and healthy options. The customer chooses their own food fate.
Fast, yummy food and awesome staff at the Austintown location!
Better than the "equivalent" competition. Much better. Extremely excellent food, many different sauces and meat choices. Well worth the price when you get a burrito thats bigger than a 32 oz Gatorade bottle. Staff is very friendly and helpful and the store is kept clean as well as where the food is prepared. I recommend this place to everyone
James great make good yummmy
He was so nice to me and made me feel cared for and happy he is so sweet I love coming here just to see James
I love their cantina nachos! I always go their and the staff is always friendly! Tried their fish tacos and burritos a couple days later and WOW! Definitely need to eat more items on the menu.
Good food, more expensive tha Chipotle not as filling, but taste better, and seems to be better quality.
I am a lover of Hot Heads, i have been going since this one opened and am never disappointed. The quality of the food is great, the service is fast and really friendly, and there are plenty of options for whatever you are in the mood for. I usually get a chicken bowl with white rice, black beans, mixed Verde and corn salsas with extreme habanero sauce (they took it off the menu, but there are a lot of other people like me that like the mix of straight hab and sweet hab so you can request it) plus cheese, cream, lettuce and cilantro. Their reward system is actually worthwhile too.
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