Sundae was great and the BOGO deal on Wednesday is unbeatable. On top of that, I left my CC there and the owner took the time to google a home phone for me to let me know they have my credit card. This kind of service should never go unrecognized!
The coffee sofr serve is delicious. Went there on Wed for the B1G1 soft serve and all my kids and my family really enjoyed it. The staff was friendly and helpful and didn't get annoyed (my kids ask a lot of questions). This place has been a staple in my community for as long as I can remember and I've been here 30+ years.
Going to Carvel is always a nice treat. The server was very nice and the ice cream was great.
The customer service at this Carvel is impeccable. It is truly like service you got in the old days when stores were appreciative of their customers, not the other way around - even when there is a line!!! The girls (all of them including Juliette and Allie) are stellar - they are prompt, pleasant, polite and professional. Given the volume of customers they have in this store at any given time of day or evening, weekday or weekend - in this day and age to have customer service like this, where they even say "thank - you" and look you in the eye like they mean it when they hand you your receipt is miraculous, plus they get all the orders correct!! Many customers are demanding and impatient and in the face of this, all these girls stand strong! Amazing team! Oh yes, and I forgot the ice-cream is truly extraordinary. I have been to other Carvels and they don't hold a candle to this one - store #2183; in reference to customer service and product.
Carvel as we know it. Good Ice Cream...this place is always busy. Their Strawberry Shortcake Sundaes are my weakness...And their soft waffle cone.
Today being national icecream day my family and I expected it to be very busy and it was; however, the employees were so upbeat, joyful and genuinely helpful. The line moved so quickly and it was an overall great experience. The young girl that helped us was extremely nice and I could see her smile beneath the mask. I will continue to come here for as long as the business is open. Thank you so much for the great service and accommodations!
This place has the best ice cream i go there with my son its really fun.
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