Amazing food! I got the homestyle salad and it was delicious!! The tea was the best I've had in Chicago!!!
Had a great sandwich and some delicious Mac and cheese!
Fantastic sandwiches. We are here on business from Boston/providence area.
Simply the best
Over the years, I have eaten at many potbelly locations. This was by far the best customer service I have ever experienced at one of their locations. The fresh steamed ham and Swiss sub was absolutely top-notch. The potato soup was very fresh and full of flavor. I highly recommend this location to anyone looking for great food with great service
I've been twice and the people were charming and helpful. They prepared my meal deliciously. Shared a bit of the history of the spot. Sandwich is better than subway. They had a vegie option for my vegie eating wife.
Even though they were making a zillion sandwiches, the staff still found a moment to show me some real kindness on a difficult day. They didn't have to do that, they could have just made the food (which was very tasty, of course). Fine people work here. If you're looking for some good vibes during the downtown lunch rush, this is the place.
I ordered customization Chicken club, and its good, the best part was the smoked bacon’s absolutely loved it.
The staff is consistently friendly -- doing the little things that mean a lot, such as asking how your day is going. The service is fast and efficient, and the sandwiches are prepared with care.
I love this sandwich, amazing bread, the staff is super nice and the soup is really good!
Stopped in for a quick breakfast. The service was great and quick and the food was yummy. I am gluten intolerance and she helped me craft a yummy bowl.
I received the best service earlier today 1/16 at the Jackson Blvd location. The staff was very kind, more than I expected. They really made my day. Thank you
The sandwiches were also good.
The manager runs this place like the military but she’s so sweet, as are all of the employees. Outstanding customer service, all while making you laugh if you speak up enough for them to hear you.😂
Top class service with good food at very reasonable prices.
Good sandwiches for a fast snack but not enough for a whole meal in my opinion. However, you have a lot of choice and it’s fairly clean. Also, the possibility to add a lot of toppings and dressings to your meal makes the amount of choices even bigger. Fun place to sit with your family.
Food always good though not much regards seating so depending on time of day finding seating can be troublesome
Usually very good when I order in person, but I ordered online this time , and my sandwich was a little cold even though I arrived early for pickup.
Still, the staff is always really nice here!
Excellent taste and friendly staff. Good for quick bites.
I live around the corner from this particular shop and eat here pretty frequently. Tonight, however, I had an altercation with a homeless man when I was walking back to my apartment and ran into this Potbelly for safety. The employees sat with me to comfort me, brought me napkins and water, and kept watch around the restuarant for me until the police made it. They offered to feed me. I am so grateful for the kindness they expressed towards me in a time of need. The food here is good, but the employees are GREAT.
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