First time at a Potbelly Sandwich Shop! We were super hungry while exploring Chicago,
So we stopped in for a bite!
Our party got the Avo Turkey & The Mediterranean in the Skinny size with a side of Broccoli and Cheddar Soup & The Steakhouse Beef in the original size.
The portions are big, even the skinny sandwich was big for me. I had the Mediterranean and swapped my soup with a family member for some Zapps BBQ chips, and I was a happy camper, flavor was good and as a fan of spicy, my spicy needs were met.
I did have the chance to try the Hot Peppers and boy are they HOT.
Overall nice stop :)
First time trying this place and thought the food tasted really good. You can customize ingredients to your liking. Shout out to the staff working there. Super friendly, helpful, and positive attitude!
Yesterday I had a really bad experience at a restaurant and didn't end up getting any lunch. This Potbelly is located in the building I work in, so I went in figuring I would grab some soup and sulk at my desk. The staff were so polite, however what made this memorable was an employee named Taurus. As I was ordering my items, I presume my emotions were showing on my face and she offered me a free cookie, as well as telling me she hope my day get better. This was one of the most kindest acts that was unexpected. I didn't know the bad experience I literally just had could be seen by others, and for this woman to go out her way to attempt to cheer me up and have a better day. These are the type of people you need in customer service industry jobs. I want to say thank you Taurus as YOU did make my day and it was better because of your kind act.
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