Amazing!!! My first time coming and I was treated like royalty , outstanding customer service and plus I'm sick so I wasn't feeling good. Our total for 2 came up to just $14.97 it was fresh and delicious this is a must try.
MY GOD. Not only was the customer service up to par, but the food........ it is my first time ordering and it went Beyond the mark. I placed an online order and was expecting regular soup and a sandwich (was just happy I found a restaurant who actually delivers). When it arrived and I tasted the soup... it IS the Best soup I have EVER had (chicken wild rice medley). As for the sandwich (turkey club)... it too was excellent. Country french bread wasn't hard/ hard to chew.
I am a picky eater and they followed instructions perfectly. I am also a foodie and my boyfriend and I love to cook as well. Long story short, I am a fan and I will be ordering again.
- Happy Customer =)
Wow, 1st time at a Zoup, and we were amazed! The sampling was done in a social distancing respective manner, the food was top notch, and the locale was clean. Even if you get it as an appetizer, try the grilled cheese and tomato soup, it was excellent on a cool and windy day.
Overall, the taste was good. No complaints. I had the pick two combo, soup and sandwich. I tried the Mexican chicken, which was excellent. They even filled the cup to the brim, so I felt like I received my monies worth. The sandwich was good, but I felt shorted on the chicken. There was no chicken throughout the sandwich and the last bit was all bread. I will go by again.
Overall great lil place for a quick bite. Even get to sample soups before you order them! Get it to go, or comfortably eat it there. Plenty of seating that is spaced out nicely. Free refills. Parking is a lil tricky if you're unfamiliar with the area, but there's a free parking lot on the back side!
Came in for dinner with the family. They had 12 hot soups to choose from and they'll happily let you try any or all of them until you find one you like. Staff was friendly and patient while we sampled soup and chose our meals. They have a "Pick Two" type of meal which is good if you want 1/2 a salad, 1/2 sandwich or small soup. The salad ingredients were very fresh and tasty. I had a loaded potato soup in a bread bowl. It was delicious AND filling. Usually when I'm in the mood for soup I have to go to Panera and HOPE they have one I like that day. Here I doubt I'll have that problem. I wish these guys luck and hope to see more locations around town in the future.
I'm in charge of catering dinner for a group of about 100 girls every week with diets ranging from gluten free to dairy free to vegan. I ordered from Zoup and they were super accomodating to all of the dietary restrictions my group had. The staff was very helpful and kind and went out of their way to deliver me a printed receipt with another XL of soup. The food was fresh and absolutely delicious. All of the girls were raving about it! Will DEFINITELY be ordering in the future and next time, will probably need more food!!
The employees were very nice and helpful. They let you sample any soup you want. They have many soups to choose from as well as sourdough bread bowls and sandwiches. It's right directly across from UCMC. I will be going again!
The staff here are truly extraordinary, always cheerful and efficient as they serve up a delicious variety of soup and accompaniments. I've also discovered that they are kind -- extremely kind -- since my hair fell out from chemo and made it obvious I have cancer. They are lovely people who can put a lift into the grimmest day.
Awesome staff. Seriously great staff. Delicious food served quick. Plenty of healthy options, which include vegetarian and vegan options. I wish there was one downtown. Even our 6 year old critic loves it.
I like my food zesty, and I got the cajun gumbo and the zesty chicken bacon sandwich, and was very pleasantly surprised. Great quality, tasty, and overall good service and good atmosphere. It meet all my requirements to give it a 5-star review. Very pleased
Zoup! Is unique and their soups are awesome! I've had the spicy crab soup and the chicken pot pie soups and they were amazing. The spicy crab was my favorite however. So tasty!
You can sample each soup before purchasing... They are all quality made! And the staff is great! All around awesome place if you are in the mood for soups salads and sandwich's!
Zoup has a calming ambiance. The staff are polite. Great food options for both Vegan & Meat Eater. Food/ soup options are excellent. Wait is always long. Customer service is usually good-smiling faces. A good thing about Zoup is that they are willing to let you taste the soup before purchasing. You must ask prior to ordering. This location is located in a busy part of the city close to the hospital and medical facilities and Chipotle. The parking lot is small and congested. Parking on the street if you can find a spot is an option.
I've lived in Cincinnati for 5 years and I finally made it to this place. The lobster bisque was creamy and filling and their pesto club hits different. The hours of this place are hella wack ngl, you gotta get in before 2pm but if you can make it you'll get some delish ish
I do not intend on hurting the rating of your Business. But, I am highly disrespected on the two Sandwiches I purchased. On my tuna sandwich it has maybe 1oz of substance on the entire whole sandwich. It had nothing I ordered on it that I wanted and was told it had mayo on it! When I ate a bite it had something sweet like miracle whip on it and the bread was so hard I cut my gums. On the maple ham sandwich I ordered it had one piece of bacon and one peice of ham and I also no extras were put on it! Half of the sandwich was cold and half was hot. I payed $17.00 for these! I WILL NOT ORDER SANDWICHES FROM HERE AGAIN ! Employees were very nice and very enthusiastic also I have had soup here before and it was delicious ! Sandwiches here are a no no
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