I’m giving it a 4 because we have very few issues with this location. Today though.. We are disappointed.
First, we were given the wrong order, but that’s not a dealbreaker.
Second, one of the chicken biscuits had a tiny breast that was woody an inedible. I’m more upset about that than being given the wrong order because the breast had to be thrown away. I probably wouldn’t have left a review if it was just small. I know for a fact that is bad quality control which is unlike Chick-fil-A.
I’m a bit surprised and disappointed. Will it keep me from going back? No, but only because it’s never happened before and usually the food is on par.
This is our favorite CF in the Springs. We walk here often with our daughters (who love the play area). The atmosphere at this location is always pleasant - flowers on tables, holiday decorations, and of course the big smiles on the faces of the workers.
FOOD: It’s Chick fil a, so you know it’s good/consistent.
SERVICE: These folks that work here are extra wonderful. Whether we order on the app for in-store or delivery, they are courteous and helpful. Great staff here. Authentically joyful.
ATMOSPHERE: Always seasonally decorated. Flowers on the tables (at a fast food restaurant!) Good place to take the kids to play while you get some work done or relax with some nuggets..
The food was absolutely delicious, just as always! I appreciated how fresh everything was even though I had to wait until I got home to dig in. When I got there, I was surprised by the efficiency of the place. Mobile drive thru, open service, and great customer service at that!! Window and personal order takers were both so pleasant. I’d love to come back for lunch! ;)
This store is quite spacious and I like the different types of seating. From ordering to consumption, the experience was just as good whether you eat in or outside of premise. The chicken sandwiches always consistently meet expectations. Less is more; kudos to their small menu and focus on customer service. Give me another chicken sandwich, please!
Service is always wonderful. Food always to your liking. I always want breaded chicken on my wraps and salad, and they always do it right. Food is ALWAYS fresh, even when I get it to go. They never disappoint! Great all around, highly recommend!
I hate pickle and specify everytime I order a chicken sandwich that I do not want pickles. My order was taken correctly, but lo and behold when I opened my sando there were pickles 🙄
This place is always fast! The food is always good! The staff is always friendly! It’s always clean!
It’s Chick Fil A! When is there ever a bad review? I enjoy the fact that I know what I’m getting every time! There is no worry that my food won’t be warm or that my order is completely messed up. Thank you CFA for always keeping it real!
Great experience eating at Chick-fil-A. The employees are always super happy, polite, and professional. My sandwich is always perfect and the fries are delicious. The only mistake that happened was I ordered a Sunjoy with Unsweetened tea, but the order taker only heard the unsweetened tea part. But other than that it was a wonderful lunch
Stopped in to get a drink and nurse my baby. Restaurant was relaxingly clean and peaceful after a morning of traveling. Margie was exceptionally hospitable, kind and hard working. Diligently checking on guests and maintaining cleanliness.
If you aren’t going to put out condiments, ask if you want each specific one. Salt, pepper, ketchup etc. I dislike going back for stuff that I am not visually reminded about. If people are stealing the stuff. Make them pay for it by physically tossing them out or being arrested. Putting it behind the counter will not stop thieves. They will steal something else. You are just making the customer pay. ALSO, GIVE THE CUSTOMER THE SODA WHILE THEY WAIT! Every other major fast food place does that.
I made a catering order to be picked up at 7pm for my friends family who was in the hospital. I later found out that my friend would not make it much longer, so I needed to visit as soon as possible. I called this store and they didn't have any problems with me changing the time to be ready an hour earlier. When I walked in, my friend and I also ordered our own meals. This team is incredibly efficient, and so so kind! Thank you to this brilliant group of people for helping so quickly in a moment of chaos.
This Chick-Fil-A is top notch. I mistakenly posted an incorrect review, but deleted it. I ordered through the app, got there, picked up, flawless. Friendly. Can't ask for a more professional experience.
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