The management and staff go above and beyond to give the best service around.
My order is always ready upon arrival. I especially love the $4.99 special that needs to remain for the duration. Workers are polite and friendly. Only thing is they never mention the loyalty program, I had to find out on my own and they never remind you to enter your phone number so that you can earn the points.
I wrote a pretty harsh review of this firehouse subs a few years back. However, it has done a complete turn around! The staff are nice and welcoming. They even remember my name. The food is of course always great! I place an order at least once a week.
My husband and I
got a free medium sub for our birthdays! He said that the veggie sub was delicious and mine was so good that I forgot the name of it! LOL! Love this place!
The price is a bit high compared to a place like Subway for not significantly better quality. They do have a Coke Freestyle drink machine and I think those are great. Most of the subs don't have much flavor if you don't like mayonnaise. You can work around this by adding additional items but the format of the in-store menu doesn't make this obvious.
Firehouse does have a good online ordering system that makes it easy to customize your order.
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