Reviews Starbucks

Good sugar cookie latte and breakfast sandwich!! Crew is friendly! Thought I heard them whispering before they announced my drink because they wanted to pronounce my name correctly, haha! Not my favorite in terms of places to sit - pretty much all tables with hard chairs, (aka no booths or cozy chairs) but still a good stop.

I go here almost every day and saw a negative review left earlier today. The barista with the bright hair is such a kind, genuine human being who goes out of her way for me constantly (even when I’m the one who made a mistake in ordering, etc). Everyone at this location has ever been anything but wonderful and my drinks are always fresh and perfect. Thank you Polaris Starbucks! :)

Abby, Averi, and Hailey are fantastic baristas they always are welcoming and take care of the customers! even when it’s busy they are very composed and professional, i’ve been going to this starbucks for years now and they are the best baristas they’ve had i hope they stay while they can! also drinks are fantastic!

Coffee and sandwich was good. It's a busy store. Inside atmosphere was good, kinda hectic. Batistas were nice.

I don’t have enough nice things to say about this Starbucks and their staff. I usually go through the drive thru and the girl with the bright hair (cannot recall her name) is always so delightful when she is there: very genuine and kind. Helped me reload my card a few times and anytime I make a mistake (forgetting to say my dairy free milk at the order part) she always makes me feel okay about the mistake and promptly fixes it. On the few times I have brought my kids inside, the staff, particularly, a individual named H has always been an absolute pleasure! He is always so great to talk to! Catherine and Ashley are also lovely to talk to. Very personable. Entire morning crew is always so welcoming and when they have samples out, my kids have a blast. This store is out of my way slightly, but I will gladly go through Polaris traffic to get here for the staff alone! Not to mention: food and drinks are always top notch. Best Starbucks in Columbus area by far. Con: Drive thru is very tight and parking lot is on the smaller side (store is smaller too) but aside from that, the best in town! UPDATE: I left this review quite a while ago, but I saw a very negative review about the barista (with the bright hair) I mentioned in my OG post when trying to get directions. Now that I’ve gone back several times because of HER, I know her name is Abbey. She is the kindest barista I’ve ever met and knows my order. She puts little stickers on my cups and always greets not only me, but EVERYONE with a smile. Maybe she was having a bad day, but as a black woman, she has never looked at me sideways or been rude. I go out of my way for this location to see her beautiful face. To the person who left that nasty review: I hope you learn to have an ounce of her kindness. This is the best Starbucks with THE BEST baristas.

My favorite location, most everyone is personable and sweet😊 & usually get a great drink

This is my go to Starbucks now. I live in the Polaris area and the one near Ikea was my original store but I ordered to this one one day and it was a great experience so now I go there. The baristas are always so nice and welcoming. I go in the morning before work when it starts to pick up with traffic but they still greet me and accommodate me if I ask for a straw, stopper, sleeve, or anything else. Seem to know their customers good to because they greet a lot of people by name. Lately they have been putting stickers on my drinks which makes my day 🥰. Sometimes they have samples out too which are nice when they have a bit of a wait for mobile orders. 10/10 recommend!