My husband & I stayed here Sunday-Thursday because I had a procedure Monday that required me to be on bed rest. The welcome was very gracious & kind. We got exactly what we wanted- peace & quiet. The hotel was clean & the staff was kind. I especially liked the window sill/sofa in the room to get a little sun while I was on rest!
When it came to the food- we couldn’t go wrong. We tried almost everything at Edge during breakfast, lunch & dinner & everything was delectable.
My only issue would be the valet. I’ve always been hesitant to do valet (no matter the level of the hotel) & this left another bad mark on me. My app notified me that my car was unlocked & had the windows down all night. When I woke up I notified the front desk & they resolved it, but I truly believe that’s something shouldn’t have occurred. My car now has a peculiar smell.
Perfect stay. I chose Four Seasons Miami to recover from a medical procedure and it was top notch. The pool was wonderful, the room service was fantastic, the hotel was clean and the staff was beyond helpful. From the front desk clerk to the valet I was thoroughly impressed. Luis at the salon gave me a fabulous blowout. Mark at The Edge restaurant was a great bartender- he has great recommendations for food and was happy to make me mocktails while making my husband an epic old fashioned. Even though this hotel seems business oriented I really enjoyed it and will be back just for leisure. This hotel and staff is everything you would expect from a Four Seasons property.
I had the best 4 days in Miami thanks to the Four Seasons staff. They practically did everything for us, the concierge helped my friends and I decide our entire trip. Made reservations for us for 4 days at all the restaurants we wanted to try.
Rooms were clean and new. Pool was clean. Plenty of outdoor seating.
My literal favorite hotel in Miami. I know most people think "I want to be on the beach", but for me the service, and feel here is just 10/10.
The pool is beautiful and gives you an amazing day in the sun. You are always a quick hop to the beach as well.
I can not express enough how much I love and recommend this hotel! Safe travels.
The receptionist guy that check us in at night was amazing, wish I could remember his name. The woman who took over his shift that night was quite condensending. Besides for that the rooms were great and the pool area was very nice!
Be careful when you order room service, I order a $15 glass of sparkling wine and they charged me $30
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