Reviews Open Palette

5
Hamdy E.
+5
So I was in the Sheraton for the night and I travel to many states as a flight attendant, I had the pleasure of enjoying this delicious Kobe beef burger while there. I mentioned being a flight attendant only as it’s become the norm to order food upon arrival after a long day and not wanting to have to go far away with quick turnarounds the next morning. Having had numerous burgers from a plethora of hotels this one has left a mark as one of my top spots I must visit again on a layover as I truly enjoyed this burger. This is the fancier spot to dine and the hotel has a Draft bar location in it as well bud I am glad I came here to eat. The decor and seating are spectacular, the service is top notch. If staying the night at this hotel definitely stop in for a bite.
5
True Blue
+5
Really enjoying my time at the Open Pallete~ I arrived at the hotel much earlier than my roommates and this was the perfect place to grab a bite. I had the kale salad which was delicious~ Cold drinks came with biodegradable agave straws. My server ( Eloy ) was kind, attentive, and very knowledgeable of their unique menu ( I wish I could afford 1 of everything! ) and truly went above and beyond~ There is also a bar with a wide variety of drinks, large televisions ( sports ), subtle music, and warmly lit vibe. Just what I needed and more while I wait ~ Definitely recommend if you're staying at or near the Sheraton Dallas!
5
Luis Abascal
+5
Food was amazing. Very pleasant decor. I got a Ribeye it was mouthwatering at 65 bucks a little more than a I expected to pay for an approx 16 ounce steak, but it was definitely good. My wife ordered ribs, definitely good quality and mouthwatering as well....we were really satisfied, and service was good. Nice spot if staying here in downtown Dallas at the Sheraton.
4
Anatole
+4
While being a guest at the Sheraton hotel this restaurant is located in, a friend and I decided to eat here. We waited at the podium for about 5 minutes before walking in where we were told to sit anywhere we like. It took some time before the waiter arrived but the service he provided was good. The service was a bit slow, understandable given the times. My friend got the Nashville hot chicken sandwich, and I got the double cheeseburger. The food came out fast and was of good quality, it wasn't the best burger I've ever had, but certainly not the worst either, For a hotel restaurant it got the job done though. As for the breakfast, while the buffet is a little pricy at $24, drinks are included and they have a good variety of foods to choose from, and like any buffet it is all you can eat. If you're a guest on the property this is a pretty good place to eat for a good price for a hotel restaurant. If you are in downtown looking for a lunch or dinner place though, this is probably not it.
5
Scott Carter
+5
Food was great but the service was even better. We had a great time.
5
Brown Valdez
+5
I’m always wary of hotel restaurants. Honestly I never expect much. But on a 2 night business trip to Dallas, I was pleasantly surprised with the quality of the food. A group of us shared appetizers, from the roasted cauliflower, meatballs and fried green beans, and loved the entrees as well. The short ribs melted in my mouth, the pasta of the day was outstanding and an associate really loved his burger. It was definitely a gourmet burger. Yesterday for lunch I ordered the fish and chips and it was outstanding. The service was a little slow, but wasn’t an issue, but honestly if it weren’t for a gentleman named Nery Perez, who supports the servers, service would have been much slower. He never took his eye off any of the tables, made certain our drinks made it to our table from the bar in a timely manner and was a huge help to the servers. Little things mean so much. This gentleman understands that well. I can definitely recommend this restaurant. Gracias Nery Perez!
5
Lisa Bee
+5
Cannot say enough great things about this restaurant! The food is delicious, the service is impeccable, and the hospitality is top notch. Highly recommended. Try the fish and chips or the shrimp and grits
5
Jada Harris
+5
I loved this place so much! I ate breakfast and dinner here and the was wonderful. Excellent staff and service. Chef’s kiss!
4
Lydia Y Williams
+4
Nice accommodating staff. Limited menu ( one soup) but food was good.
5
Justin Johnson
+5
Our server Randall was outstanding, personable, friendly, helpful.
4
Ben Benson
+4
Solid happy hour cocktail options - good service
5
Onie Bratton
+5
Fantastic place! Excellent customer service, efficient process.
4
William Kedmalm
+4
A bit loud but nice
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