A pretty good place to eat during my lunch breaks. Atmosphere is nice. Brought my portable game console with me 1 day and ended up playing a few games while waiting for my food. Good experience will do again.
I just wanted to shout out Terry (? i think)! He did a great job handling my order and was very professional and pleasant. I appreciate the effort he brings. Jack tacos are always a treat
This is my favorite jack in the box in the entire metroplex. Yes, they lie about their hours ever sense the pandemic -- every establishment (except Tom Thumb) does this in this intersection for some reason. It used to bother me, but I got used to it.
They just have really high quality food and I have never left this place disappointed (unless they lock the doors at 7 pm)
Edit: also the manager is really nice, but she is so stingy with hot sauce. She will literally count them out per item you have and give you one packet per item which is weird. I call her Stingy Hot Sauce lady, but she is really nice. I'm sure all these problems stem from a financial problem.
Edit 2: decided to go get some Jack in the Box today and as I show up to this empty restaurant with noone in the drive thru at 8 pm, I find the doors are locked and there is a cashier sitting at a table in the dining room talking on her phone who looked inconvenienced by my presence and just worded 'we're closed' as I was staring at a sticker that says the dining room is open til 10 pm. The dining room has not been open past 7 pm for years.
They wonder why they are losing business. A part of having a business is having consistent hours. I would literally pay more if the employees got paid more to care and the business actually stayed open like their hours said.
I've literally had to knock on the drive thru window because they 'closed the dining room' at 4 pm which is so awkward.
I hate to say this, but I think this Jack in the Box is gonna go out of business. It sucks because they make the best tacos in town (well jack in the box tacos) but they are so inconsistent with their hours. Noone in this community wants to go there because they don't know if their open which is a really bad business strategy. It was understandable during the pandemic, but now it's not so cute anymore. I hope they get that together or post more realistic hours that reflect their staffing needs
Clean dining area and great costumer service. We always get our food hot and fast. The only thing confusing is the lobby opening hrs for Sunday. We are not sure when they open. Last time we were there at 9am but it was close.
Edit: they have fixed the aforementioned problem of being closed all the time, and their quality of service has been back to top notch. Had an issue with my order today (it happens) and they were very good about resolving it. Always fast accurate and good, better than the other surrounding JIB restaurants too. It's been great having them nearby.
Food was really fresh. Cashier was polite.
This JBox on Mockingbird and Abrams never has a line! As opposed to the one on Park Ln. And if you love there Monster Tacos Park Ln JBox is always out. If you want a no line hassle and fresh Monster Tacos, then hit up Mockingbird and Abrams!!
Oh, and bytw the Spicy Monster Taco is not hot at all for anybody wondering...
The parking lot is a bit of a squeeze. I ordered eggrolls via drive thru. The staff was nice, my egg rolls were hot and fresh.
Took the drive through to place my order. Wanted to try a new item of egg rolls. They are prepared to order. So they are made fresh and taste devine. Served with a sweet and sour sauce piping hot. Ordered the 3 pieces.
What can I say. I was raised on Jack in the Box. Everything is always so good. The ultimate breakfast sandwich on sour dough bread is the best. Breakfast 24/7, I just love it. Best Value Meals in town.
This Jack is older so going there LATE at night, we didn't expect much to be honest... Our food was SO fresh, from the fries to the egg rolls. We didn't even have to wait long. These people are on top of their game!
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