Their ice cream is good and normally I have a good experience. But today, it was 15 minutes after their sign said they were open and they still didn't open. I ended up having to leave, which sucked cause I really wanted ice cream, so I don't know when they actually opened. To make it worse, there wa
The $6.99 regular size milkshake was delicious! I will not be returning to do business here because of the rude service I received from a female with blue and purple streaks in her blonde hair. When I gave my order to her she said “what?”, so I repeated it and she never spoke to me again. I took my
Last night I had a horrible experience at Stone Cold Creamery. I ordered 4 "Love It's" for myself, my husband and my kids. Stacey rang me up and the total was over $44 for four ice creams then I handed her a coupon (BOGO) that brought the total down to $36. I asked her to explain and she said that e
As always great ice cream. However, ordered a birthday cake Tuesday to pick up on Friday. Gave them the time I would be there to pick it up. Even gave them an extra hour to get it ready. When I went to pick it up, it was not decorated as requested and they apologized but said the icing for the l
Don't waste your money or your time here. The ice cream is good because it's Cold Stone, but the service is horrible. We've visited at different times of the day and the staff is always incredibly rude. Tonight we walked in at 9:05 because online hours say they are open until 10 and the girl immedia
Love the ice cream, hate the service. Completely unprofessional workers. Workers were more focused on talking with their friends than taking the customers orders. Employees were cursing in almost every sentence. Don’t seem to care about the customers at all.
It closes at 9:00, not 10:00! Don't show up anywhere close to 9:00! The staff is extremely unfriendly and makes it perfectly clear that they want to get home ASAP. I totally understand that after a long day, but it shouldn't make your customers feel like they need to apologize for being there.
We'v
This place is a hit or miss. The ice cream is good, but they are always understaffed and the wait can be awhile.
I would tell anyone who is ordering a cake to be cautious. I bought the peanut butter cake only to find when I cut it to serve that it was the chocolate one. There were peanut butter cup
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