I dropped by this location to pick up a sub for dinner right before they closed. Nick was super cool though and made me a great sub! Everyone else was nice and friendly too. They’re a great crew.
I don’t always get a sub but stop here often just to get a drink since I work next door. There’s a constant stream of customers and they’re so quick to kill that line. They’re a consistent option for a solid sub with cozy seating and a view in the downtown core. I highly recommend!
16th Street Mall Denver Colorado off Broadway. Excellent location. Great staff last minute gargantuan add pickles.
This location gets extremely busy during lunchtime throughout the week, but I’ve never had an issue with my pick up order. They are always accurate and fast!
I am a weekly frequenter of this Jimmy Johns location in particular and in a time where customer service and bad vibes plague the restaurant industry, especially the fast-casual space, this location bucks that trend. The staff here are exceptional and aim to please. Quick to put orders out or check-in with customers, sandwich quality is always strong (especially compared to other JJ locations, and just all around friendly. Even though they are situated in one of the roughest corners in Denver, they dont let the outside world impact their work.
Recognize this team for what they do, they all deserve it.
This Jimmy John’s 100% deserves 5 stars from me. I came on Stanley Cup parade day, and even with as many people as there were, the staff were extremely friendly as well as extremely quick. Great experience. Highly recommend this location.
Ordered 7 sandwiches, picked them up and got to the office to find one of them was wrong. I called and they made another one problem and delivered it to us within 10 mins. Thank you for your awesome service Eric!
Loved my fave unwich as usual but I was not impressed with the employees. I realized I walked into the middle of some sort of taste test by the looks of it, and the looks were guilty. I walked up to the counter to order and the young man stared at me as though he had no idea why I was there. I gave my order and thought no problem. I stood to one side while my sandwich was being prepared. The employees continued their dessert taste test and stared at me as though I shouldn't be there. Completely unfriendly! Why open the store if that is the attitude? I finally noticed what looked like my sandwich sitting to one side, right in front of an employee who was rating his dessert. I remembered the young man who took my order did not ask for my name so I stepped up and asked is this my sandwich? Uh yeah, really, unbelievable. While on the mall bus a short time later I saw another Jimmy John's and wished I had gone to that one. Sad.
People who complain about their hours obviously don't work downtown enough to know that most sandwich places don't stay open after 3pm. I think it's messed up some of the reviewers below have never been to this location, but give it 1 star based on the hours which are most likely mandated by the owners? Maybe consider people work here who don't deserve your 1 star? Anyway, I love this location and have never had a problem. The people who work here are friendly and fast and that is what I expect from a downtown sandwich shop. Thank you guys for all you do!
I accidentally order my birthday sandwich at the wrong store and they made me my sandwich anyways so I wouldn't have to walk 10 blocks. Thank you for the excellent customer service. You made my day!
I order from this store often. They make my favorite #12 Beach Club perfectly every time and the staff is incredibly friendly. Delivery is always fast with care. This is a hopping store and I recommend ordering online. Nice job team!
Alicia was very professional and extremely friendly, great location!
Jimmy Johns is the bomb! Their sandwiches are great and so is their delivery / service. I eat here probably 3 times a week, but I've never actually been to the store. Love JJ's!
I ordered online for delivery and the delivery person was here in about 6 min. He forgot my drink and said he would be right back with it he had to go back to the store.. I didnt think he would come back but HE DID!!! so impressed with the customer service from this location! my order was also 100% correct.
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