Came in today 5/8 around 4pm only 1 person working and she was great. Very helpful with order and gave my 2 year old a free cake pop. Great customer service ! Thank you !
Absolute best time and I got a cool free cup too!
The bookstore atmosphere meshes well with the Starbucks calm tone. Kind and professional baristas.
Lady was working by herself and still made me a drink asap with a smile on her face!
Always friendly staff and lots of drink choices!
I work at the mall and mobile order a drink here before every shift. It always tastes great, and the staff is friendly. I can’t speak for how well they do with in person orders, since I haven’t done any in a while, but that being said, I highly recommend using the Starbucks mobile app. It’s very easy to use and very well implemented at the restaurant. Just order your drink 5-10 minutes before you get to the kiosk (depending on how busy the mall is), grab the drink, and skip the 15 minute wait.
Great place,but costumer service is horrible.
I was there tonight for the $3 frappes they girls there were moving very fast and being polite. One girl making the drinks handed one of and got yelled at for i don’t know what because she was being very nice. She even told the rude older lady to have a good night in tears. She continued to make good drinks while being discouraged and upset. Will come back here a aging. Good people, good drinks.
Just wanna say that Alex was the sweetest barista I’ve ever encountered. And I love her blue hair. But so professional, upbeat, and kind to me and my kids yesterday.
I like Starbucks coffee and its usually fast service. It can be a great place to hang out, or get some work done. I love that they pay their employees well. The only thing missing for me is that homey feeling, that neighborhood individuality that I love.
My teenagers are absolutely absolutely obsessed!! They were so happy you put the location at Gravois & Tesson! Gave them gift cards for Christmas and they're nearly gone already!
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