NNatasha is great in customer service, especially at the counter and offering different ice creams to my child. She always has a smile on her face and is incredibly friendly and helpful. She takes the time to listen to our preferences and suggests the perfect flavors for us. Her knowledge of the different ice cream options is impressive and she always makes sure we leave satisfied. I appreciate her dedication to providing excellent customer service and creating a positive experience for us.
Very clean facility, friendly service people, beautiful displays of food. Delicious sorbet and gelato. Best I have ever had in the USA. You need to try it!
This pino gelato cafe is phenomenal. Blue monster ice cream recommend and the chocolate ice cream. Plus the Cubano sandwich 🥪 yummy
The air conditioning unit was broken and it was very hot inside. The Gelato was good and will return!
My husband and I are from Michigan, in Destin for the Winter. We decided to check out the outlet mall it was lunchtime when we were walking by Pino Gelato so we stopped in. It was a random first stop but won’t be our last. The minute we walked in we were greeted by a young lady with a beautiful friendly smile. The food, dessert and customer service were all amazing. We both had the Cuban sandwich which was delicious. Then my husband had the gelato and I had sorbet for dessert. While we were outside eating our dessert the owner came out and brought us a coconut macaroon to try that also was amazing. I can’t say enough good things about this place. If you haven’t tried it. You need to…you won’t be sorry.
This is a nice coffee shop with ice cream, desserts and other food and drink options. They have a patio. The service was friendly. Thank you
What an absolute treat! We were hesitant to stop for a quick bite but what a surprise! Our sandwiches (Tuscany) were incredible. The focaccia was delicious and is from an Italian bakery in Ft. Walton. The gelato is made fresh from an Italian family who came to the United States. It's all quality, authentic, and delicious. The owner was so kind to my friend and I and brought samples of their delightful chicken salad as well as a sample of the coconut macaroon. I can't wait to return with every guest who comes to visit!
Had a great time visiting while on vacation. The chicken salad sandwich was very delicious! We absolutely loved the Gelato. The service was great. We will definitely be back when we visit the area again.
Fantastic gelato shop with great service from the young lady who was working there and I loved the flavors! 🍨😊
The portions here are very generous! The gelato flavors of coconut, pistachio, mango, and tiramisu must have been made from those very things, and the service was so nice!
Good food and drink, ice cream too. Decorating well, feel cozy with dark orange color and some tables sitting out side...
I shop at the outlet mall all the time and this is the first time I've eaten here. It was great. I had the Cuban sandwich and it was one of the best Cubans ever. I will definitely eat here again the next time we're shopping here. By the way the Gelato was great and the employees are super friendly.
Quick bite hit the spot while power shopping in Destin. Wish we had tried the Gelato!
Had Muffaleto, sis had Ham and cheese croissant. Very good.
The best Gelato. So many flavors. Not expensive. Friendly staff.
Super friendly staff! Delicious gelato! Get the Affogado! It’s espresso and two scoops of gelato topped with whipped cream, chocolate and caramel drizzle. So delicious! My new favorite treat!
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