Reviews Urban Plates

4
Eddie B
+4
First time, nice atmosphere, decor and layout. I had the Turkey avocado sandwich. Nicely decorated and good quality ingredients with a good crunchy but soft inside French bread. I will be coming back to try other items. As always, post your experiences so we know what’s good or not.
5
Veronica Kimes
+5
Good food. Easy to order from the table. Good for the kids. Friendly staff. Get the coconut lime drink! It’s good! Fries are delicious! Seasoned with garlic and herbs. Overall will come again.
4
Tori G. (DanieGirlLivingLife)
+4
The workers are so sweet and kind-hearted. The food is good but could use a little more flavor. But for the price, very good experience.
5
Ivan Baradi
+5
This is a really nice place to go to. The inside of it is well designed and I also like the menu layout. I was speculating much with the replenishers since they all look good, which is the reason why I want to try one of them. The Nashville Chicken Tenders are really spicy, which made me drink a lot of water. Honestly, I wish there are spice levels to them. The portion of the French fries are just right and the beet salad tastes good. I was expecting to see more goat cheese around the beets. This place is pricey, but they serve the right portions. I was amazed that they are very quick when they served my food. I am wondering how they even prep the food here.
5
Rhishi Pethe
+5
Huge selection of California style salads, sides, sandwiches. Nice patio seating outside with views of the nearby mountains. The service staff is friendly and the service is prompt. It is next to a busy road and so can be a bit noisy but not too much. Great spot for lunch or brunch.
5
Delia Myers
+5
Food is fresh and delicious. Rich was very helpful. He even helped us with adjusting the temperature in the restaurant as it was very warm.
5
Briana Villarreal
+5
Highly recommend if you're looking for quality flavorful food. Such friendly staff, clean space and quick service. I went with a bigger group- safe to say we all enjoyed our meals so you can't go wrong with anything you order. Also thank you to Eugene Taylor for introducing himself and ensuring we enjoyed our experience!
5
SC
+5
From overall experience, knowing that it’s a franchise this place gets a 5 stars for the location, ambience & design, service, food amount, and quality (salad was a bit salty), friendliness, even variety of options to choose your preferred seating. Selecting the place a family member suggested that “I know the place that you might like!”. Came over and it was a spot on. From the big menu by the entrance to coming in and Nicolas recommending us what to pick, event for our 16 month old daughter was a very pleasant experience. We were given a number and food was served at our table at no time. After getting water and utensils, we walked around the facility and found out that we can sit inside with a few different options (high or low tables, private or company style), as well as two outside patios (fully covered and just shaded). Wall deco was interesting as well. Bathrooms, clean, spacious and modern. By the time we washed hands, our table was served with food. The taste was fine, not more not less. Cesar was a bit on the salty side, and I believe that was due to the Parmesan that was over it. Soup was extremely hot in the beginning and cooled off at no time. Can I highly recommend the 4UP plate with wide variety of options to choose from. (Garlic Parmesan Cremini and oyster, Beet salads with Goat Cheese, Maple Butternut Squash with toast, Red and white quinoa tomato). Highly recommend! Pleasant experience and will definitely be back to try more delicious food.
4
It's Me
+4
9.26.23 Food was good, but lots of oil used on veggies. Pooled onto the dishes. Cashier was friendly, attentive - nice change from some past experiences. Outdoor seating is great, attached to restaurant or where parking used to be more "outdoors." Parking in general still very challenging, esp during peak hours. 8.24.22 Update: So prices have gone up *again* for the 3rd time in the past 6 months or so. Our fav, local beet salad, is now just a few cents below $14! Ditto on the vegan meatloaf. With tax & tip (which like many restaurants now is pretty much mandatory when the cashier flips the screen toward patrons to "complete" the transaction - even for take-out), and drinking water, a meal for 2 is just under $40. It's not doable for our family to eat at UP now as often as we'd like. We know inflation has caused an increase in prices everywhere, but this additional price hike is just too much. Other restaurants, even in the same shopping center, haven't raised prices again & again. On the plus side, they've added some new side dishes that look good. Sweet potatoes were disappointing as they seem to contain soy sauce, which didn't appeal to us & was unexpected. New garlic fries are an upcharge (for potatoes?) but were tasty. We still really like the roasted potatoes, always very good. Wish there were a frequent diner "club" to reward loyalty with a discount, free meal... something! New cashier was aloof & unfriendly, very much in contrast to our usual cashier who is a young man who goes out of his way to be helpful, polite, and attentive. Ate inside instead of on the patio this time & we were sitting by the large spoon & fork on the wall near bathroom entrance. We were grossed out to notice about 30 flies on the inside glass windows trying to get outside. We understand that an occasional fly is going to get in, but this was not acceptable. They need to get a blower like Habit Burger has or use some kind of effective sticky trap or whatever as this ruined our meal when we looked up & saw so many flies do close to our table. Couldn't get a good pic, looks like only a few flies as they were buzzing around several large windows.
5
R8CEHORSE
+5
Delicious! I like the fact that it SEEMS like it's wholesome, healthy food. The people were easy going and customer service oriented, the interior had an interesting cool vibe and most importantly, the food was delicious! I had never been so I didn't know what to expect but I'm glad I went. I approached the building and noticed a sizable menu out front. The selections were really delicious sounding with a couple international dishes that I immediately started to think about (I love international foods). They also had a nice outdoor patio which would be perfect for 9 months out of the year here in the greater bay area. That day was sunny but indoor was more my jam that day. When I stepped in I felt the warm atmosphere with really nice details from a design perspective (Always stuck on the design). They had big screens with the menu on it, some wines displayed (Some that I recognized from my wine industry days too (Not the really corporates ones either)) as well as a decent sized dessert cold case. I got up to bat and ordered their beef and mushroom stew with rice (Always eating rice). I wanted to explore more but it was a very cool day and a warm hearty stew was right up my alley. I often eat my stew with rice so that sounded like comfort to me at the moment. My meal was REALLY GOOD! It wasn't too salty but had the rich flavor that one would want with a mushroom based stew. The rice was a brown rice and was a nice compliment of texture to the stew. I also ordered this cranberry apple ginger juice thing which was AMAZING!!! I'm definitely going to go back and when I do, I'll explore a little more. I went there on my lunch break and with tip it came out to $24 which is a little much for what I usually spend on a lunch but as the saying goes, you get what you pay for. Update: 09/10/23 I went back a couple times, one time I ordered the Spicy Chicken sandwich and a Chx tortilla soup. The sando was actually spicy! I love it! The soup was amazing too!
5
sam colley
+5
this is one of our favorites places! the food is so good. the staff is super friendly and kind. service is fast. the atmosphere is warm and inviting. outdoor seating with heat is available too!
5
Ian F
+5
It was quiet when I went to catch some food before a movie. The food was excellent, appeared very quickly, and very well prepared. Great prep work, apparently. The food did not have any of the familiar sugar overloading so common among chain restaurants. I will definitely consider the 20 minute trip to revisit this location again.
4
Janai West
+4
Big restaurant with a variety of seating options both inside and outside. Lots of great spots for 1 person to sit and have a quiet lunch. Big long tables to accommodate groups. Food is delicious. I had a beet and avocado quinoa bowl that was fantastic. The fries are salty and so good! The tomato soup is also very yummy but the size of the cup is small. Would have given 5 stars. However, several times during my lunch, a loud, obnoxious beeping sound was going off and no one seemed to notice or stop it for several minutes each time. Many ways to order food, including pick up or at your table from an app.
5
eugene garrett
+5
Food was wonderful! The quality was beyond what I paid for. Never had asparagus I could eat down to the end of the stem. They were so tender. Loved the atmosphere and service. The cook even came out to greet us! Excellent!
5
Mark Hobbs
+5
It is a walk up and get a number place, so you can't give a full 5 star. Was a little difficult to figure out how to order since it was our first time. The atmosphere was good except it didn't have any tv's for sports. The food was worth not having the tubes though. The pricing is just above fast food but the quantities and quality is far above. Has many gourmet sides and good quality entrees. Has burgers and fries for the younger audience and great steak and fish for a real touch of flavor.
5
Reese Mangaoang
+5
Rich, the manager is super friendly! They were very helpful and accommodating! :)
5
Takeshi Young
+5
Nice restaurant located conveniently in a shopping complex and Dublin right off the freeway. Lots of healthy food options to choose from, salads and soups to steak and sandwiches. Plenty of seating both indoors and outdoors, which is great because this place can get busy during lunch time.
5
Kalie Amittone
+5
Have been here several times and it is always a great experience. Great food and a variety of dishes to choose from. The staff is always very helpful and friendly. We have been helped by Rich on more than one occasion and he always goes above and beyond to answer questions and make sure everything is just the way you like it. Thanks, Rich!
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