An A for effort! Placed order online, picked up at the online pickup shelves as you enter the restaurant, near the front door. Personnel were occupied by a customer promoting his products, so only one young lady helped me a little when I was trying to make sure I was pickin up the correct order. The receipt had the first 4 letters in a large font of the first name on the order, that made it a little challenging to recognize if it was mine or not. I looked at the ticket just now and the first name is spelled out at the top of the receipt in a smaller font.
Customer service here is top notch. Eli always remembers my order and my name. Very friendly staff. I love coming here for lunch. The food is great and the staff are awesome. Great job everyone.
The food was amazing but the staff and the conversation in the dinning room was less than professional. Don't get me wrong we have eaten here several times and always loved it, but the staff and their talk in the open dining room area was less than professional, and made dining in to a point that we just left.
Pricing is alittle excessive but I absolutely love the food here. I am always greeted when I walk in and I've never had an issue with my order here. Great place to eat.
Clean location, polite and efficient customer service, and the food was delicious. I tried the Jamaican Jerk Turkey sub for the first time and it was super yummy and hit the spot.
I usually have amazing service at every Firehouse Subs I go to. Today it was like none of the employees want to work. My online order was not ready when I got there. Was finally ready 10 minutes after it was supposed to be. There were 4 people working on the food line and I think they thought they were turtles as slow as they were moving. I got no sorry you had to wait or anything. Food was prepared wrong too. Asked for no green peppers and got green peppers. First time ever that my food has been wrong. It has probably been about 6 months or more since I've been in this particular store and boy has it changed.
Friendly staff. Clean restaurant .plenty sitting. Food was hot and fast service.
Valerie.adkins@gmaill.com Valerie2013
+5
Am always satisfied with the food and service. Staff is very accommodating. Even at their busiest times. Always get a smile. And welcome to Firehouse.
I Love the excellent customer service at Firehouse subs. On top of that, the Subs are made so great, You can taste the Love in every bite. I Highly recommend eating there for every occasion!!. Make sure to get one of their fresh baked cookies !!
Very friendly service, all subs were made correctly and were delicious! I couldn't eat it all!
Very clean environment, professional service sandwich artist are always on their A game! Very hefty portion served between every sub roll no matter what size sub you order. Satisfaction should be a guarantee here cause I've yet to be let down. Highly recommend!! Elite company in the sandwich industry!!
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