I came into this Penfield Moe's location with nothing but average expectations. Little did I know, my visit would be anything but. It had already been a whirlwind of a day, darting back and forth across the county, running errands and such, and I was looking forward to some good ol' Moe's to fill me up and calm me down. Immediately upon entering, I was met with a hearty and genuine "Welcome to Moe's!" and smiles across the prep line. As I perused the vast menu, I felt no imminent rush or pressure to step forward and was able to relax and make the proper choice: a bowl. As I stepped forward to begin my order, I was met by a spry gentleman wearing a pink hoodie that said 'Good Vibes' (how apropos) and a Moe's visor, ready to prepare my food. A visor of all things - gotta love company pride.
I requested a bowl with cilantro-lime white rice. He gracefully scooped a solid portion into the bottom of my bowl, dutifully preparing the bed for which the rest of the ingredients would lie. After making the easy choice of black beans over pinto, it was time to choose a protein. I was hoping for carnitas (pork) and was disappointed to discover this was no longer an option, but Mr. Moe's swooped in to save the day - suggesting the Adobo Chicken, which would fill a similar niche. I trusted the advice. I then went on to request grilled peppers and onions, fresh pico de gallo, shredded cheese, lettuce, pickled jalapeños piled sky high, and a drizzle of sour cream. All for under $10. Simply unbeatable.
After paying, I nearly couldn't lift the bowl off the counter. I was given complimentary chips and my choice of six salsas. It was a beautiful evening, so I elected to sit out on the patio, overlooking the scenic and bustling New York State Route 250. A number of customers came and went as I took my time with this delicious and filling meal. I was absolutely stuffed by the end of my two hour stay. Stuffed full to the brim by Mr. Moe's. I guess you could say I needed a Moe-ment. As I cleaned up, I congratulated the diligent staff on a job well done as they tended to various tasks. They all wished me farewell and requested I return before too long. I assured them I would. Highly recommend this Moe's over any other. The staff make all the difference. I will be back. 11/10
There was a time, not long ago, that my family and I wouldn't even step foot in the Penfield Moe's location because the restaurant was filthy dirty, food was not fresh, and the staff was unpleasant, but in recent months, the Penfield location has made drastic improvements. The restaurant is much cleaner, the food is fresh and usually well stocked and the staff members are very friendly and personable. This is our new favorite location and we now come here regularly. If you have been to Penfield Moe's in the past and were disappointed, I highly recommend you come back now and try them again because they are MUCH, MUCH better than they were. Great location now with great staff!
First time at this location and my food is on point, but most importantly the staff was extremely friendly when I stopped in tonight and was doing a great job!
We ordered dinner for the family this evening online. Upon arrival, the order was not ready and missing. Due to an honest mistake, the employees apologized and ensured they would make the order right away. After the completion of the order, we were thanked for waiting and apologized to again for the mix up. On our drive home, we received a notice that our order had been refunded due to the long wait. We were satisfied with an apology and the urgency that was put in remaking our order. The refund was a testament to their great customer service. Thank you!
This is one of my favorite Moe's locations to go to. The workers were all very nice and both meals we got (only the burrito bowl pictured) were delicious. It was clean inside and the seating is set up where there's more options for "private seating" and bigger tables for families too!
Great staff, great food, made sure I was taken care of
Harry and Cody did great customer service.
Give them a raise 🌛
My wife and I just got the Fajita kit - Steak and Adobe Chicken - we didn't realize they'd deliver to us - but not only did they - it was a done in a very reasonable amount of time (kudos to the driver - thanks) and the items meant to be hot will still pretty warm when it got here. Everything was fresh and it tasted delicious. Very well done - we will definitely be doing this again!!!
The food’s always fantastic here, and the portions are pretty generous for the price. And even when things aren’t perfect, Sal the manager always makes things right. Great food and great people, couldn’t recommend it more.
Overall OK. Didn't get the "Welcome to Moe's" greeting when we entered. They didn't have some toppings that we normally get when we eat there like black olives and tofu. Also, we didn't get guacamole on our homewrecker burrito which costs more.
I like moe's a lot. It seems like you get alot of food for the price and you have a lot of options. I really like their queso. It's super good and I have to get it everytime.
Fantastic service! Thank you for treating the customers great 👍
We are Moe's regulars. It's one of the few places everyone in my family can find something they like. On 1/25/2019 I stopped by this location for a quick lunch. This was my first stop at this particular Moe's. The service was exceptional, the dining area was very clean, and I love the many different seating options that can seat many different group sizes. Great work!
Stake and potato bowl ....amazing! My girls got a small rice and chicken burritos and wife the Stack let's just say we could have used a lil help with the food very very decent portions love the staff here they're the best keep up guys we will be coming back again and again
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