The restaurant is clean, employees efficient and friendly, there are vegetarian options available, everything is prepared well and taste great! This location is very busy, parking is competitive. I ordered take away, as well as uber eats delivery service. Overall an amazing dining experience.
We absolutely love the food at Pollo Tropical and this location did not disappoint us! Fresh & great tasting food and good service even though we went during lunch time on a weekday it was completely packed and drive-tru had cars for days .lol they took care of us in a timely manner!
Not far from the convention center Pollo Tropical stood out as my group was from Mexico and Texas. Tried the chicken sandwich, rice and black beans. Everything was great. Sandwich was crispy as I like them. Black beans for the first time. Delicious ⭐️⭐️⭐️⭐️⭐️ staff were very attentive and friendly. Recommend
Vickson and the night crew did an outstanding job despite the overwhelming number of customers inside and the backed up line of cars in the drive through! They were very polite and calm despite the stormy chaos. I saw them deal with short tempered customers in a very level headed manner and I was so impressed. The chicken was done perfectly. The staff were super helpful with little follow up requests. Way to go! It’s not easy when things are so busy and employees call out, but they did wonderfully despite that.
Apart from the homeless gentleman standing in the drive-thru which offered a dose of reality about life in FTL...food was good, service was friendly. A lot pricier than what it used to be though.
Great location and a new look inside. Clean and bright! Staff was quick, efficient and patient. Thank you for good and excellent service.
I gave this a 4 star because of the food. Everything we got was delicious. We shared the trio plate which comes with 3 meats, rice, beans, and plantains. We also had the guava lemonade...awesome. Everyone working was in a big hurry which helped to get food quickly but not very welcoming for someone who hasn't seen this menu before. The tables could have also been wiped down a little more.
Delicious food for a good price / quality ratio. Especially the service of the late shift was great, even gave us a sample to try!
Went during peak lunch time and got some nice and hot food. I love pollo tropical. Alot of flavor for a fast casual place. The staff seems like they dont want to deal with you or work there. But the food is good and that's all that really matters tbh. The place is clean too. It's an average pollo tropical
Ordered online, food was ready, nicely packed and excellent. Thank you for great service, one of the best Pollo Tropicals in BROWARD.
Keep up the great work!!
Food is absolutely delicious! Fresh & flavorful, worth the money. The chicken soup is so good, ordered 2. Delicious!!!
My favorite Pollo in all south of Broward, better than Sheridan & US1, better than Hallandale E of 95, really good fresh ingredients at this Pollo. Thank you all for being my favorite local Pollo Tropical 🙌🏻
But if you're trying to get in and out during lunch time in less than 30-40 minutes forget about it
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