We stop every time we come to Gainesville to the Dr..
The workers were nice. Boss man was on it. He knows how to handle his employees when they are stresses he calmed them down very well. I witnessed this first hand. It made me happy to see patience is still people. I got my food fast and with upmost respect. Kudos to them!
The manager at this mc Donald’s, goes above and beyond with the attention! I’m impressed she was super diligent and correct and striving to give the best service possible! I know she must be tired because is a Sunday and even tho she still has energy And doing everything right with her team… I came by the night shift don’t know her schedule but if anybody knows her congratulations and keep the good work going!
Okay, I'm going to preface this review with the fact that these poor people were so understaffed. They were kind and helpful, they just had no support.
I rarely eat out and almost never at McDonald's. Not because of the restaurants, but because of my health issues. I had been craving chicken nuggets and fries for days. But the nuggets HAVE to be where they're just out of the fryer (with new to newer oil) where they're super crispy but that tiny bit of moisture when you bite in! Bliss. These were not those nuggets. Couldn't even finish them. The oil tasted old and the nugs were not freshly fried. (And I'm spoiled by my son using peanut oil in our deep fryer and making me nugs but he moved so nug perfection is lost.)
Again, I am not upset with the staff that were on duty. They were doing the best they could during a heavy lunch rush and I think only 3 people running the whole place - drive thru and lobby. At that point, they get props for even sticking it out. Like I said, these 3 people were so kind and polite and didn't let their day show for customers. That's deserving of 10 stars, right there.
I will try them again when they're not so slammed. They earned that much.
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