When we are in Gallatin Tennessee for appointments we stop at captain D and get us a large fish sandwich platter and hush puppies on the side. It is so good and very filling with just fish platters. All the fish meals are good and tasty. The prices are good to. The big platter of french fries is wonderful when you have kids and need a fast cheap snack for the road.
Always enjoy going to this Captain D's. It's super slow most times, but the staff is nice. The food itself is always amazing. I've yet to have bad food there yet. So if you've got time to spare, I would definitely recommend stopping by.
I went in and ordered TO-GO. It was a Thursday afternoon about 4:15 p.m. The drive-thru was wrapped around the building. It only took about 10 minutes to order time to walking out the door. The short girl was working drive-thru, dining room orders, doordash all by herself. She was rockin that Frontline! She was very sweet even though she was obviously busy. My blackened tilapia was amazing! As were my sides. This was absolutely the best dinner I've had at Captain D's. Ever! Y'all keep it up and see ya tomorrow for my daily gallon of sweet tea!!
I did not get the names of the young men working on the evening of June 30th. They both had excellent customer service skills. They were personable and respectful. They both need a pat on the back. At least share this review with them
Updated review: This was my 2nd time trying Captain D's hot 🔥 fish and I love this addition to the menu. The spice level is moderately kicked up a notch but not overdone. My meal was fresh, but as usual, expect a lengthy wait in the drive thru. 🚗
Went through the drive through, it took about 30 minutes in line but once the line of cars got to moving we were good. The food was off the chain. Didn't get to take a pic, it was gone in no time.
Food was good but the price was high family meal $45.
Good food and I always get good service here. It may take a few minutes longer than some fast food places when they're busy, but given their menu, it's understandable. Happy, regular customer!
Sgervice was a little slow and they werent busy but food was good.
Updated, went there today and the lady working drive thru was not friendly at all.
The worst part about it was that she spoke to everyone ordering food. People have plenty of choices in which to spemd their money dining out.
Why isn't this person in the kitchen instead of being on the Frontline interacting with customers?
Very rude and very matter of fact when speaking to everyone. Never once said thank you, she has no business working with the public. # Not going back
Sit in the drive thru for over 15 minutes and got to the window they had given my order to the car in front of me and they fixed my order for free. That was nice of them
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