So today this lady walks into BK and orders a ham sandwich. The cashier looks confused, but turns around and asks if they can do that. Three employees go into a brainstorming frenzy trying to accommodate the customer. They finally decide that they can create a ham sandwich for her. The cashier starts asking the lady what kind of bread and toppings she wants on her ham sandwich. The customer gets her special order ham sandwich from BK for lunch and all is well. I admire the employees' initiative, creativity, and customer service. Pretty cool to see at a BK. Great job, all.
The irony in this story is that directly across the parking lot is a Subway sandwich restaurant.
I live near this Burger King and over the years they’ve improved tremendously. They show so much effort in regards to bettering their store. They are very clean and show concern if they ever do make a mistake as we are all human. I applaud their continuous improvement and absolutely would recommend!
The manager Ilka was wonderful helping us with a food issue. We were about to ask for a refund, but she set everything straight with a delightful smile and great attitude. This is what all customer service should be. Thank you for making it my way!!
I'm turning a 1 star drive thru visit into a 5 star!!!! The person in charge ILka was very personable, really listened to my angry complaint, and made a 26 dollar refund request into me leaving with my purchase. 2 out of their 4 or 6 fryers are down. So shame on you burger King for not addressing the issues your team needs to succeed.
I went for a quick stop it was really close to closing. My order was messed up just a little. This is the best Burger King I’ve been to. Manager came out to us before we noticed our order. Fixed it for us quickly and was so respectful. He went above and beyond.
I always love a good burger king Whopper and this one was no different. Locations are generally hit or miss in terms of wait time, getting the order correct, etc. But I've had good luck with this location and I come here often. They were quick getting me my food and my order was correct. I was sad to see the buy one get one deal go away but their new 2 for 5 entree and 2 for 10 meal mix n match is good value.
It was comfortable and clean. The employee were nice. And food was hot and fresh
Whoppers are just regular size burgers now. Same for the BK Fish sandwich. They should rename them and reduce the cost to reflect the size reduction. But that's all locations. Last time here I waited several minutes and wasn't served with only 1 other customer in the restaurant before I had to leave. Guess they were short staffed. Ratings solely based on last visit.
Had a really weird experience at Burger King. Customer service 100%, super respectful, fast service, and felt totally comfortable! Shout out to Angelo and the crew working today! July 31st 2022 7:30 p.m. I highly recommend this Burger King!
I always get a #1 whopper and fries, never disappoints.
W. Douglass Maffey Jr. (Doug)
+5
This was a horrible experience for me. Some dude was loaded and passed out on the floor near the back tables.
This location very rarely if ever messes up my order
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