Customer service is excellent cause I see a happy, friendly staff. There's a variety of great food. A lot of parking space. Bathroom and the dining room are always spotless clean.
By far one of the Nicest subways I've been to. The Service was extremely professional and fast. Angie the lady who made my meatball sub was quick and gave that warm welcoming feeling and really made my day. I highly recommend going here for a good sub. I will definitely be coming back every chance I get!!
Food and service was good, negative it's a little too, for what do you get.
Clean place. Friendly, helpful staff. Quick service.
Typical Subway. I'll go 4 Stars though because the people were friendly and fast even when in a hectic lunch rush. Sadly that's rare and usually the opposite at all fast food locations lately.
First time trying the breakfast, it was surprisingly good.
Definitely agree with other patrons, the manager here does a fantastic job! He's always so pleasant and energetic and it permeates throughout the entire staff. Everyone is all smiles, they are super fast, remember your usual order after just a couple trips, and honestly they never disappoint. Basically stopped eating at jimmy johns altogether because the customer service experience here deserves repeat business!
Best Subway I've ever been to! Friendliest and fastest staff I've ever come in contact with. I would give 6 stars of i could.
The most EXCELLENT customer service at this location!! And AMAZING staff!! The very kind people and they REALLY DO whatever it takes to make sure the customer is happy when they leave. I have gone to i want to say EVERY subway in grand rapids and i will go OUT OF MY WAY 20 minutes just to come to THIS LOCATION ! the manager is very kind and makes sure the food is made right. They all know me by face and no exactly what i will order when i come in! :) :) :) steak n cheese Italian herb cheese bread yummy!!
There was a very polite and friendly woman working today when my daughter & I went in for lunch. Short dark pixie haircut, didn't catch her name. After the terrible day I had, her kindness was much appreciated.
Good food, friendly, clean.
They always seem to have their prep work situated and under control ready for customers. They have plenty of people there to run the front, but sure to not have too many people trying to do the same thing. Their customer service has really improved recently, so that was nice to see. I know they have a chart as to how much they are to put on of their items (meat, veggies) but when I say extra, I mean extra. I hate asking two or more times for more, when I initially said "extra". All in all, they do a great job outside of the one complaint, and I will continue to go there. Hopefully they can keep up the good work.
Great place to hang out and enjoy a footlong.
I'm pretty sure most people have been to a Subway so you know what to expect. I don't see the menu changing drastically any time soon. But I will say this subway does have some really nice staff, the two people that helped me today were iconic. So you won't have to worry about bad service.
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