Reviews Papa Johns Pizza

10/10 experience with the Gulf Breeze Papa Johns location. Currently visiting from out of town for my best friends wedding. We were exhausted from being busy all day with setting up/breaking down & with all the other fun wedding festivities… so we decided to surprise the newlyweds with a pizza party! I placed an order online and unfortunately I was unable to leave a note so I ended up calling the store. After being on a quick hold, Shaun answered the phone and was able to help me. I asked if there was anyway that 1 pizza in my order could somehow, someway be shaped into a heart for the bride & groom. Shaun was up for the challenge & told me he would try his absolute best and I was perfectly okay with it. Fast forward 5 minutes, I got a phone call from the store and it was Shaun. He explained to me that he found a heart shaped pizza cutter & was 100% willing to do this for us! He then proceeded to ask if I wanted the pizza cut or not due to it being in a heart shape & I said whatever works best for him! When I arrived to the store, he was the only one working & he was working so hard!!! Pizzas were made on time & ready to go and let me tell yall… The pizza came out PERFECT! He even made a second heart shaped pizza because of the “shrinkage” that was caused due to the shape. <3 I never really leave reviews like this… but Shaun deserves it! 10/10 worker. PJ’s… you are very lucky to have him. My man deserves a raise!!!! Thank you Shaun!!!!!!!!!! <3 <3 <3 Papa Johns?? Nah. Papa Shaun.

We did carry-out & the young man (I believe his name is Sebastian) was excellent in customer service! Very pleasant, smiled, made eye contact, helped us & was just all around nice! All those qualities are few it seems now a days for so many places. Especially in the food industry! He did a great job! Sebastian didn’t make our pizzas BUT they were yummy as well!! Very pleased!

Update 10/11/2021: The Director of Operations reached out concerning the service provided below and made the situation right with excellent customer service. Review adjusted to 5 stars. 10/09/2021: My order was 1hr late and arrived cold. I’m giving two stars because the order was correct. The estimated time given for the pizza was 60-70mins and once it reached the two hour mark, I tried calling the store only to be holding for 20 mins and was not able to reach the manager. At that point (pizza hasn’t arrived yet) I left my house to see the manager at the store and he thought he put the estimated time at 2-4hrs but, the best he could do was give 30% my next order. I would have called about the cold pizza but I didn’t want to waste another 20 mins trying to get them on the phone or take another trip to the store. 30% off the next order is a small comp for this quality of service that left me disappointed.

Good management here... I come to this papa johns from gulf breeze because our local one is so bad.... on some of these bad reviews I think many people forget that food is an art.... expecting fast food to be perfect everytime is pretentious, to say the least.... ive been nothing but pleased at this location, been gettin grub from them for almost 2 years now.

Ordered an extra large with lots of veggies! The pizza was ready for pick up right on time, and was piping hot! My girlfriend and I enjoyed it. Just the right amount of toppings and the crust was crispy! Will go there again!

It was excellent. Perfect Papa John's. Ready when promised. Would have given 5 if it had come with napkins!! None were available for takeout orders.