Because the pandemic they are super short staffed. The food was AWESOME and all the servers were great! Our server especially was wonderful. Very attentive but very busy. She still did a great job. Give them some grace, patience and kindness if you're there. They are doing their best and this is a frustrating time for servers. Food was the best I've had in years!
I love the food and services on this restaurant but need a little bit of more clean up on the floors.
The Manager (KARA) at this location should be training people in the food business all over the world‼️ She is something like a superhero making it look so easy.Addressing and fixing issues with excellent professionalism and compassion. This is how it should be done ✅. A big shout out to KARA at the BWW in Hermitage You are the GREATEST‼️
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