Stopped for ice cream, it was melting as it came out of the freezer and it was only in the low 70s yesterday. Makes me wonder if the refrigerators are in the same condition with milk going bad. Servers were friendly and attentive but a manager should definitely check temperature conditions for food safety purposes.
This Dunkin the staff is very good, Amy the manager she is very nice and kind. She smile all the time and take care the Cusromer very nicely I love this place for my coffee and multigrain begal whenever I am in this area đź‘Ť
Great customer service. They did a great job with my avocado toast and they also got the rest of my auto correct
It’s Good to see Indu back in Dunkin’ Donuts at Hicksville. Moreover, Me and my friends are really enjoying the service of Dunkin’ Donuts near to Lirr station hicksville. However because of your Employee Indu and her service is very satisfied us.
I really appreciate for such a hard working employee INDU at Dunkin’ Donuts.
Thank you.
Pawan preet singh always serves me. He makes my coffee perfect every time and is very friendly!
This Dunkin is a very friendly location located in a prominent part of Hicksville. The staff here remember who you are and what your daily or weekly orders are. Many times I've seen customers come in, say nothing and only have to pay. The service here is excellent which is why many people are regulars here.
Fast friendly service with a smile.
Good ready to section for ice cream and cakes.
Friendly staff I loved it
Amazing staff and great service. The workers are very friendly and professional. Their bagels are always fresh and big in size compared to any other DD I tried. Coffee is amazing as well, always hot!
Employee doesn't listen what we are ordering. Always in donkin donut's problem I think so problem language they don't understand. Because ask many times again wrong order. I understand how is difficult language. They're nice people very kindly and after they say no problem we will change(replace it) order. I said it's ok I don't want to take their time. Donkin always busy anyway thank you donkin hicksville everything was fine
Good selection & friendly staff. Much better selection than the other location by the train station
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RE; experience with server here- “R;” R has a unique way of speaking with guests that makes her seem more like a friend than a server. Not only does that lead to an increase in her tips (I noticed many very large ones in the tip jar!...) , but it also leads to an increase in your total sales as well. The latter is important for us as we strive to help local top-notch restaurants recover from COVID-related depressed sales.
In addition to working in the front of the restaurant, it appears that R has ample experience as a cross-trainee in the back/ remaining part. I’ve notice that she takes on responsibility for helping clean the restaurant at the end of her shift. This is important during our current COVID- crisis, and is also much appreciated by us, as patrons. I would be very happy to see her move on and advance in her career in the customer service industry, where I happen to work.
Btw. The food was extremely fresh, and outstanding, esp the donut; coffee was hot and fresh as well...
Robert RKNY26 (PresRKNY)
+5
Interesting layout inside this location, but they don’t disappoint on the food and drink.
Fast friendly service, they handled a large transaction smooth and efficient. Good team service! They kept the line flowing while completing (waiting for coffee to brew for box of joe) my order.
Good job guys!
They made things right and then fours oater they are still on point. Thanks for having lemon fir my tea. I dont know why the main corp doesn’t support tea with lemon but you guys do so thank you.
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