This location has one of the latest seating areas I have seen. Great drinks, sandwiches and deserts! Very clean bathrooms. Ask a batista for the key code. Lots of parking too! 5 stars!
Drive through line is long, drinks take a long time, staff is friendly and the food and drinks are yummy! Just 4 stars for the long wait time. They have it posted that they are hiring! One of the only drive through coffee shops in Hilo so it is convenient.
The barista was super nice however the music was so loud I could hardly hear what he was saying. They ran out of stuff, which I guess at 7pm is understandable but I was pretty bummed I couldn’t try a new to me drink. I was there for a meeting and while the music was good it was really loud so we had to speak quite loudly to each other. I was able to grab the last Kona coffee bag and the barista grounded it for me so that’s great.
Janusz Skóra-Cichowski
+5
Starbuck offers great and equal experience all over the Hawaii. Enjoy so chilling coffee on Big Island!
Busy location, Good service.
Usually a line in the drive thru, but there is a team member outside during peak hours to take your order. By the time you get up to the pickup window, your order is waiting for you.
They also have mobile ordering available through the app so you can order ahead Ave skip the drive through Que.
very good customer service, I understand Spanish and English and there are also people who speak Spanish.
My daily go to twice a day....Love the way they make my drinks just the way I want them.
I normally drive through and very rarely dine in. The lines are normally long but it's worth the wait. Baristas are friendly and apologize for the wait. Sometimes, I can't even get in line because the driveway is congested, and traffic is backing up on the street. However, Hilo is well known for the rain so many of us especially older Hiloans prefer to wait and not brave the rain.
Best service to keep you lively and plus- you feel right at home inside working on your gadgets; getting your work done just sippin away...
Nice open space for grabbing a coffee and catching-up on emails. Really great partners at this Starbucks.
It's a Starbucks. But it does take like 10 minutes to get your coffee even if there are only 3 people in the store.
While the wait can get very long (even when you mobile order) I don't mind in the least. Staff are always moving/working and they can't help they are the only drive thru starbucks in town. I do wish they didn't run out of venti straws and oatmilk as much though.
Nice customer service fast and very friendly I would recommend 👌
Good ol' Starbucks. Great service, clean, feels like home. Has a drive thru and one washroom.
Came here a few times early in the morning to get some work done before starting my day. They did have any wall plugs available but other than that its a good spot.
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