They don't have a lot of the newly released items available, however they do have a few custom/local items I've never seen offered before. I once ordered a newer item on the app, and after arriving they told me they didn't have it. They were quick to offer me alternatives that were equivalent to the price I paid. Other than not having the item I originally wanted, I was quite pleased with my overall experience!
Every other time my order is correct or fresh. The building is clean from what can be seen and huge since it shares the building with Burger King. Staff is friendly and the wait is never long (inside)
Everything was great & what I expected all great!! Although it was about 1:45pm it is my dinner time due to medical reasons that is when I have my last meal so everything was great as expected 😋 😀 😄
Right inside Scofield barracks to help soldiers out especially on lunch time for those who don't eat at the dfac.
Came through Popeyes after bowling and changed up from getting the tried and true 5 piece tender meal and got the 1/2 pound popcorn shrimp instead….and let’s just say I was not disappointed in the quantity and quality of the meal. Along with some of the better sweet teas on the island, Popeyes always satisfies.
I would rate this Popeyes restaurant 4 out 5. Reason being: they are out of a lot of things sometimes. Staff is professional, but sometimes they keep missing miner things like sauces, the chicken sandwich that I ordered was not good. It’s like they over fried it a little. Had a burnt taste, and it was under seasoned. Also it was missing pickles.
About mid november 2020 I experienced some poor customer service. I reported it on the popeyes website on 'contact us' and today I heard back from the popeyes restaurant. They apologized for the poor experience, let me know it didn't represent their values and what really got me was when they wanted to dig into the issue directly with the customer and find out what happend. I really appreciated that, and they asked me to give them a second chance I gave them a second chance and I had a100% better experience tonight and and I loved the customer to employee interaction. I'll definitely go back again.
I think the only reason why I come here is so that I can take my son to go play in the playhouse area. I really enjoy their tenders though and my son really likes their mac and cheese. I also love how they have refillable sweet tea. I’m sure that tea is like 50% sugar or something, but it’s delicious, even more so because it’s the only mainstream fast food/restaurant that I know that has it.
Last year I got their turkey meal for Thanksgiving. It was juicy and had great flavor. We usually make a turkey for family, and then have a small one on the side to go with all the leftover we have. This worked out perfectly. I will definitely be getting the turkey from here again.
Lately they have been running out of several of the side dishes; also, when arriving home missing an item (3Xs), which sometimes is disappointing. But all this is made up for, due to their great customer service.
Titi Kau'ilani Ricafort
+5
Can't go wrong with their chicken. Customer service was good and personable. Sunday was empty which was nice
This location is easy to get to for military personnel which directly means it's always busy. Otherwise, the customer service is always great. The food is always hot and fresh and never had an issue.
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