The people at this Dunkin'location are the nicest, happiest people I've met in Huntsville so far. All the Dunkin's in Utah closed about two years ago, so when we moved here 18 months later, I was happy to see they had 4 of them relatively close to me. Of the 3 that I've been to... This one is the friendliest so far and they do a great job on the coffee! I've ordered from here 4 times since moving here (usually make my lattes at home, on my lever espresso machine) and each time has been a great experience AND unlike most other coffee chains (even other Dunkin's) they have always steamed my milk perfectly! Most other shops scald the milk, which in turn doesn't taste as good, but also scalds my mouth. This crew has got the temp just right π
Lady checking us out was very friendly. We got everything we ordered and it tasted delicious. I frequent this location quite bit and have never had an issue.
I love this Dunkin just wish it was open till 8 like the others. BUT its the ONLY Dunkin who more often than not gets my order right, the staff is friendly and helpful.
Update! I am changing my review and my rating... I have been very pleasantly surprised at the changes in staff, the improved service, and the donut racks are full. Go check out the Dunkin Donuts in Jones Valley. You won't be disappointed!
Old Review:
The staff is rude, and they run out of donuts quickly. I don't know who the manager is, but whoever it is he or she needs to pay closer attention to these reviews and to the employees.
Excellent selection of donuts (including pumpkin!) and bagels, with Halloween versions. Got 3 dozen donuts and a dozen bagels and cream cheese varieties for the team at work. Received a Military discount.ππ
My wife loves their iced coffee. They are usually out of something, nearly every time, but they're polite and usually get it right.
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