Marco who was working the parrilla was fantastic and so was the cashier. Thank you for feeding 5 ravenous hockey players, a Mexican abuelito and a hockey mom. ⭐️⭐️⭐️⭐️⭐️🐔
Marco and the team are awesome! Always welcomes everyone and have a positive attitude. Chicken was juicy and well cooked! We love to come to this restaurant after soccer practice for two main reasons: 1. Outstanding customer service. 2. Taste of chicken is great! Congrats to the entire team! #IR7 next soccer star!
Pedro is doing a great job at this location. Before I used to go to this location and always mess up my order. But ever since he has been her the service has gotten a lot better. Thank you keep up the great work.
Came by for a quick lunch since I had to get some gas in the plaza. This location is a bit out of my way, but their service is top-notch, probably due to their location being surrounded by offices. I still can't get over how their Pollo Bowl is only $5, and it's decently filling if you're looking to squash that appetite without breaking the bank.
We enjoy the service time we visit. Thank you guys we appreciate it. The restaurant is always clean and staff is friendly. Never any issues with my orders.
I don’t mind driving out of my way to reach this Pollo Loco, since they deliver quality. The staff has been great to deal with and the food is served fresh. The chicken is grilled to perfection and the salsas add some flavor. Keep an eye out in your mail as they tend to send coupons.
This specific location is great!
I had been generally avoiding EPLs, due to their poor management, but this place has good food and great service. Clean kitchen/dining/restrooms, pleasant staff, good food value. I'll be back.
the wait on the front counter was extremely long which i realized way too late and should've just gone through the drive thru. although, the quality and portion size of the $5 burrito meal made up for it. it seemed as though the beans, rice and chicken were made fresh specifically for the burrito. i'd return to this location but probably stick to the drive thru next time.
I went in today for lunch, Pedro was the cashier and he did an outstanding job. The chicken tasted great!!! And my salad was very good. Thank you management for having great chicken and great service.
This is one of the better. Traffic is the lot is bad. So many drivers who can't figure out where they want to go. But the food is good.
Marco, shift leader, has a great attitude towards his customers. His customer service skills and smile are great. His personality is very inviting to order here.. He leads by example. We'll def be back.
This location is great for lunchtime visits, with quick and friendly service topped by excellent food quality. I enjoy their chicken burritos. Their birria is awesome when it's around. Don't forget to ask about any coupons, they have deals going on frequently.
Great service and I like the food. The chicken was yummy and lobby was clean
Arrive for lunch today pleasantly surprised the new management has seriously upgraded the establishment. It was very clean well appointed, and the manager on duty could not have been more accommodating. I’m a big fan of El Pollo Loco and have frequented a number of locations. But by far this location was outstanding, I would highly recommend.
Great tasty chicken and service. The price is not bad when it comes to great flavor
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