5 stars for the amazing customer service. The cashier was patient, helpful, and friendly! The cookies were absolutely delicious! Some were way too sweet though. My favorite with the white chocolate pistachio! It's a must-have! The frosted cookies come in their own box while the other cookies are all individually wrapped. Come early because they do run out!
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Amazing cookies and good people. Every time I have been to Cookie Connection their cookies have been the best ever I've had. They are not over priced they have a great rewards point program that offers free cookies and to be able create your own cookie. I've met the owner very nice and warm person who cares about putting out the best cookies and keeping his customers happy. I did forget to tell the owner (his staff of employees are highly warm welcoming, very helpful, great with ideas for what you are looking for in cookies, and the people who are making your cookies are fast when it comes to preparing your orders for you. There is one very outgoing employee that works at the front desk that has been super nice, helpful, always gets my orders right, friendly, professional services, and probably the most patient guy while I make huge orders of cookies. I really can't remember his name but he remembers my name ever time I've have come in to Cookie Connection. If possible give the whole staff there a raise because of the good job they all do and leave them a tip. My favorite cookie is the Oatmeal Butter Scotch (it's the bomb) try it because it just might change your life. And try to run into the owner of Cookie Connection a great person as well you won't be disappointed. He is as real as they come in a person. On a side note If you don't try Cookie Connection you might want to reevaluate your cook life. Boom!!!
What delicious cookies they have. The owners are friendly and will help you out with any questions you have. I love their story about how they got their grandmother's secret cookie recipe and shared it with the public. I will come back again and get their Crackle Cookie.
Chloe was so sweet (pun intended) and knowledge about their cookies. She even let me sample a chocolate coconut spice cookie to help me select my cookie. Yes, I said, a cookie! I was only there to buy a treat for myself, but the service I received was as if I was buying dozens.....not THAT is CUSTOMER SERVICE!! The cookie I finally choose was an M&M cookie.....both flavors were great and melt in my mouth.
Fun and tasty cookies n ice cream sandwiches. Idk if I've ever rated anything give stars before, but if I could give these guys more stars I would. Their customer service is AMAZING . we've been here 4 times so far and every time amazing atmosphere
Great variety of cookies and they just started offering custom made ice cream sandwiches with fresh cookies. Good thing this year of cold milk and water because the cookies are sugary and decadent.
I just went there for the first time tonight and the cookies were amazing. My favorite is the snicker doodle with frosting. The guy at the register was very nice, out going, and helpful. I will definitely be back.
Very friendly staff here, expensive cookies but that's to be expected. My son was heartbroken when he didn't like the cookie we got, so we went back in to get a different one and the staff gladly gave him another no charge, so nice!
Finally decided to stop by cookie connection since it’s near my house always pass by it. Tried the white chocolate chip macadamia nut cookie. It was pretty good, nothing special. I prefer more crispy cookies.
Best cookies ever!!! I am super picky about my cookies, not only flavor but that they are cooked properly and these are THE BEST!
Cookies are great, but you are going to want to show up closer to 4 if you want one of their popular cookies. They have a low supply of cookies on hand, that's the only reason why I gave it a 4/5
Delicious cookies, but overpriced compared to Diddy Riese. However, checkout groupon for a sweet deal, basically a dozen cookies for half the price!
Fantastic cookies! A little pricey at around $2.50 per cookie, but well worth it. Customer service is always great.
Great service and delicious cookies! I asked for an assortment, and the staff did not disappoint. Thanks Cookie Connection! I will definitely be back.
The best cookies around! Love the Chocolate Crackle and macadamia white Chocolate both were Yummy!
These cookies are amazing!!! And the ice cream cookie sandwiches are fabulous too! Can't wait to go back!
Really really good. Frosted cookies are on point. Will try the ice cream next time. Go on Mondays and save some $$$
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