Instead of best subs in town come on down we should say best subs in the nation come get to tastin since we were voted best subs in the nation
just a thought
The staff is amazing. I'm not just saying that because I work. Our staff have really improve over the pass few months. If you ever come in I'll be the cashier with the smile on my face. I could use a sandwich rite about now. Lol
I love Firehouse Subs wherever I go. At this one the staff were especially courteous and attentive. The food was great as expected.
I think these are the best sandwiches in town. My favorite is the Club on Wheat. Heaven in a bun.
Great staff! Amazing customer service. Please tell Grace she is excellent at her job.
Great food at a fair price. Store was clean and staff friendly. Will come again.
Always Great!!!! People are so friendly and service is always good. Love their subs!!!!
Most friendly Firehouse hands down....knew a man by name and knew it was his birthday before he even got to the register.
Got delivery for dinner. It was pretty tasty. I'll admit the first experience wasn't very good because things were stale and missing. I gave it another shot and this order was awesome. Everything was here that was supposed to be. I'm not a fan of the ranch though. The peppercorn ranch was a bit much and no option of plain ranch disappointing!
The Jacksonville Baby Company
+5
Love me some Firehouse. This location is usually pretty quick and never had any issues with my food (thankfully). The parking lot is kinda small and congested and hard to get in and out of at busy times.
Friendly service. Order was ready quickly and correctly. Tasty food. Wish they had their ice tea available even though it was close to closing.
27 years ago I ordered my first sub at Firehouse (the Italian). I've never ordered anything else.
Great service, great greeting 🙏 and the atmosphere is a great nice place to sit and enjoy your food 😀 great job..
I normally stop at another location near my house on the other side of town, but, I was really hungry the other night and stopped here..and I'm so glad I did!! Ya'll were really busy, and that parking lot is something else..but I was greeted quickly and kindly by the staff and my order was taken quickly by the young lady at the register. The line was super friendly and they worked seamlessly together. You could tell they were trying to get everyone's sandwiches made correctly, and they were communicating very well together to make sure they didn't make any mistakes. What a Great team!! I think the young man that ended up handing me my sandwich said his name was Chase ? He was very friendly, had a big smile and told me to have a great night! I have to tell you that lately, customer service skills has really gone downhill in the world, but the staff at this location has me thinking I may travel all the way out this way for my sandwiches from now on. Whatever you're doing, keep it up!!
The Jacksonville Baby Company , LLC
+4
Food has always been good and service has always been pleasant. We enjoy coming here and would recommend it to others.
Their subs are so tasty! My favorite is the turkey, bacon, ranch. The bread is really what ties it all together and separates Firehouse from the other sub shops. I’m not a big a fan of their app, it can be a bit glitchy, but the service is always wonderful. The parking lot at this location can be a bit sketchy though, it’s very tight and very busy.
They have the best sandwiches on the market, their people are always friendly, and they beat their competition for cleanliness and hygiene.
I ordered for curbside pick up through the app. My sub was ready and waiting for me. The meat, cheese and other ingredients were fresh and tasted good. The bread was a bit thick and chewy, in my opinion. I requested no mayonnaise, but they left out the mustard, as well. Love the pickle spear.
As always we were greeted as we entered. Very short wait to order. Cashier very nice and helpful. Food was ready by the time we fixed out drinks. Sandwich was very good. Lots of meat and very fresh vegetables. Will definitely be back.
Lmao… Responding to “Tha Boss’s “ comment 5 comments down… No one is required to say happy birthday to you. Nicca!, What you want a cookie? What are you? Like 5 years old or something?😂😂😅😅… You’re a grown boy Damon! No one has to acknowledge your bday… Just be happy you were blessed to see another year…
But I will say that I don’t know if it’s just the airport location, but the prices are a little higher than other locations. I was charged almost 17 for just a sub. No combo or anything extra. Just the sub. I could have just went across to 5 Guys for that price…
Great food and excellent service. Grace was the one at the register last time we went as she did an amazing job. Not only was she running the register but she was also cleaning tables, filling ice in the soda machine, talking to the customers, and helping with the rewards app. Seems to me that you have a star employee which these days is hard to find. Thanks for always satisfying me and my family. 😊
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