Cassandra Morgan Mankin
+5
I love the McDonalds here, everyone is so nice and the service is better than any other McDonalds I've ever been to. There is one employee, I think her name is Patricia, she treats the patrons like family and like McDonalds is her very own family business. She checks on you, knows the names of regulars and really provides value to the visit. This location feels like you are at a higher end restaurant than McDonalds.
Only the best Mcds in the world. Never had an issue, and I go about 4 times a week.
Best McDonald's in the State of Florida. Patrizia is the Best Always helping customer. Loving It. Bil&Enza
This used to be a warm, friendly place to go. They had an older lady who took care of the tables and cared for customer. It is all gone. The new format is cold, impersonal, and makes the customer feel like a number. Service is slow and the food I was served was warm but dry from sitting in a warming tray. Nothing was freshly cooked. However, unlike most new Micky D remodels, this one left a drink machine in the lobby. Other models do not have one and trying to get a refill from people who don't care about customer service is slow and disconcerting. I mourn for the loss of personalization and friendliness. If you use the app and use deals the meals can be cheaper. Don't order by the numbers, the prices are absurd.
Food was wonderful. Service as well.
They were busy today.
As I eat with my family I am watching Sheneece just rocking it with helping customers from every which way. Just wanted to give her so appreciation and recognition for keeping it down in here with little staff.
I don't know if I spelled her name correctly but keep rocking it girl.
Came in to try the the limited time Worldwide Favorites. The mcflurry was incredible! And the burger was good. Nothing out of this world but good. Better than others for sure. The golden fries never disappoint. Try it while it last!
The last time I went to this location I had a pretty positive experience. The wait time was low for both ordering and receiving my food. The staff was friendly and the food was freshly cooked as well.
I would have given it 5 stars if it weren't for the fact that this has not been a consistent experience at this location. I have been a couple of times where the wait was very long, including one time where we just left. I have also received cold food on at least one occasion here.
Great experience from the ordering process, to the paying, to being given my food. I went there for breakfast on 4/29/23 at around 10:00, and they are utilizing both lines, order taking was quick and efficient! You wouldn’t think that a simple “you’re very welcome” would make such a difference but, boy does it. A previous review by someone reduced stars for not being directed to the proper window, although they are clearly labeled. Anyway, I went to pay and was greeted with an efficient review of my order, and a smile. I was told to have a great day and I proceeded to the next window. Before I could put my card back in my wallet, the window was opening with my food and a smile, I was told to have a great day here also. Food order was correct, it was hot and service was efficient. No complaints at all.
Worst service and food ever. The burgers and fries had been cooked way to here. The burgers were dry, and the fries were cold. I went back twice to ask for hot fries. I purchased a strawberry banana smoothie, but I had to return it because it had something black/dark brown in it. I came to realize it was old strawberries. I asked to speak with the manager, but she didn't seem to care. While waiting for my fries, another unhappy customer walked up. I understand that it's a busy location, but this is unacceptable. I won't be returning to this location.
The drive thru was a little slow, took me 20 minutes to go through, the food was hot.
We generally end up here in the evenings for sodas, and sometimes kids meals. I’m pretty sure we’ve never waited a ridiculous amount a time. If we did, it’s seconds to that point, and they apologize. We do app order, and curb side pick up. Other than a mix up of unsweet tea instead of half and half our orders are generally correct. The person bringing out our food is friendly. Overall nice location.
Their customer service at this location is great! Their line moves super-fast and they’re always pleasant.
Great experience at this location!!! My drive through order was taken by Jaiden who exemplified OUTSTANDING customer service!!! Very polite, courteous and sharp! Super demeanor!!! I met Ms. Cheryl who was the manager on duty at the time. She gave me my order and was very nice! This McDonald's restaurant made me feel truly welcomed and the food was fresh, hot and delish! Keep up the wonderful work! I'll definitely be back!!! Thank you!!!
IT WAS AMAZING!! The person whom made my 10p chicken nuggets put two extra 🙁❤️
Added a little too much maninase to my McChicken, it was more like a McCumShot but it was still edible, would recommend
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