Reviews Firehouse Subs

Ordered ahead for sandwiches to go for my family. The subs were ready before my pickup time. I was greeted immediately upon entering and thanked for coming in. The subs all tasted fresh. An item was missing from my pickup order which is the reason for the 4 star review.

I ordered a sub and side salad. Then I realized I didn't have enough for the salad when they gave me my total at the store. I changed my order to just the sub. I wondered why when I put the order in on my phone I had enough money for the sub and a side salad. The price jumped $3 when I was in the store. When I got home, they had given me the sub and a small salad at the same price as it was on my phone. Thank you so much!

Arrived at 8:25p, posted on door to close at 9:00p. Chairs were all up on the tables and one guy was sweeping. I asked what time they were closing and his offhand response was, 'We're only doing carry-out'. Didn't actually answer my question but carry-out was what I wanted so I went to the register to order. I was met by two dismal employees who clearly did not want to be bothered or had just been told there would be no Christmas this year. Either would explain their sulky, why-are-you-here? attitude. Since Firehouse is my favorite sandwich, I ordered in spite of their dark faces and my sandwich was fine. To the owner of the Harden Valley location: Call Chic Fil A and ask them how they screen and hire their employees because you have some that are not serving your store very well.