Belinda was a super sweetheart, fit me in last minute for a screen repair and completed it in less than two hours. The phone looks perfect, and I signed up for the home plan for basically the first month free since she discounted the screen repair for the cost. She was the sweetest and I highly recommend getting your repairs done here. Thank you so much! Btw I had no incentive to review other than Belinda being the nicest repair person I've had for tech.
I had a wonderful customer service experience.
My screen needed replaced and Belinda worked with me from start to finish. She called me to book an appointment for me as soon as I made a claim. When I got to the location she answered all of my questions and explained the process to me. She was very kind and professional. She was able to fix my phone quickly. Thank you so much Belinda - you are wonderful.
Belinda was a great help! She was able to fix my broken screen quickly and make sure I had my parts came in in a timely manner. Awesome employee, give that girl a raise!! Best price in the area I could find as well
They are short staffed, so turn around time is a bit much right now I will admit but the customer service is great. I worked with Adam, the lead tech and he was extremely helpful and extremely nice. I caught an attitude with him for my wait, after I had seen the line he had all day, I had already seen people giving him attitude, and he was just so patient and so nice. He didn't deserve it at all and I wish I had been better to him. and I came in the next day to pick up my device and apologize, glad to see his face there. I hope others practice patience because they seem like a great company and I would hate for us agitated customers to push Adam into leaving. Thank you again for everything!
Melissa was amazing. Went in with a cracked screen on my daughter's month old phone right before she had surgery. Melissa ordered the part and got my daughter her phone fixed and back in hand faster than anyone else had estimated and at least $40 cheaper than any other business had quoted. Could not be happier with our experience with them.
I went in today and even though the lady working was over booked she fixed my phone in less than 15 minutes and she was the only person in the shop. She then gave me a 25% discount because I bought some accessories that I needed. It was a great experience and I highly recommend going to this location. Belinda was amazing. THANK YOU BELINDA!!!!!!!
Belinda Garcia is a wonderful store manager! She is very knowledgeable and a great resource for all your repair needs. Great customer satisfaction and service! We are sad to see the Ubreakifix Lafayette location close its doors! Thank You Belinda for 5 years of Service at this location. You will be truly missed!
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