As a tourist here in Vegas for 2 week and having decided to end my visit with ice cream… Nick totally made my experience one I’ll never forget!! He was so friendly, educational, and even showed his ultimate support for service members! Thank you for all you do Nick!
The best rocky road ice cream. Very fast and courteous service.
This Baskin-Robbins location, HANDS DOWN, is #1 in Vegas.
The store manager & crew are exceptional with the way they serve & treat ALL their customers with absolute respect. This location is phenomenal ! 💛
Delicious. It might have been the alignment of the stars, but today the peanut butter sundae was perfect. Thank you!
The staff that greeted me were really helpful and friendly. I appreciate their personal touch and the perfect amount of peanut butter...
At Baskin Robbins, I have a particular fondness for their delectable ice creams. While my go-to is vanilla, I also have an affinity for pistachio and strawberry flavors. I was in town and this was close to were I was. Thier staff was pretty friendly.
This is the second time we've used this store for our birthday cake needs.
Both times we have been pleased by our experience. The cakes were well-done and beautiful. Tasty and everything we could have wanted. The staff has been courteous and helpful and their decorating talents brought me a lot of joy.
This store and its staff are doing some great work there. Thank you! Definitely coming back, definitely sharing my experience with others.
10/26/21 - Got two Polar Pizzas for an anniversary and both were delicious. They were ready to pickup, no problem and the staff were friendly and welcoming. Still love this place, love the products, love the people! Thank you!
Tall white guy manager is super nice with super great employees! After taking cash they wash hands, all yell welcome when someone enters. Follow SNHD rules and have great customer service
Immediately greeted by everyone when I walked in. The lobby area, counters, and ice cream cases were spotless and super clean. The young man who served me was super friendly, outgoing, and had a great sense of humor. I wish I had gotten his name, the service and hospitality were outstanding.
The store front looks grungy due to the area, but the interior is as clean as humanly possible with all the foot traffic the place gets.
The ice cream is fantastically cold, creamy and no sign of ice crystals. Which means its as fresh as possible.
I had Mississippi Mud, 3 scoops in a cup and added hot fudge. Fantastic.
The gentleman that served us was awesomely nice, seemed to have a Great report with his other customers with children and he was very polite and helpful.
All in all there was not one thing I cpuld find wrong when I visited their location on Charleston and lamb. Kudos to you all.
My family and I were just in here. They were super busy but we were helped in a timely manner. While we ate I observed Nick help other customers. He was friendly and polite. He showed excellent customer service and appeared to enjoy being there. Keep up the great work Nick, with customer service like that you're sure to go places.
Yummy as always.. best ice cream in the world... im not sure if this specific location is under remodel but it was very clean anyways. My only concern is that even though it looks as if they are practicing the whole social distancing no one is enforcing it I got there and waited behind the pink line waiting for the young lady to call me to the counter, other people walked in and immediately walked up to the counter and started ordering and it wasn't 1 or 2 people at least 15 people in the same area and I didn't hear any employee tell them to get in the Cleary marked line they just continued to do business... so I am following all guide lines so I paid and ran out asap..I may not come back to this location anytime soon..
My father and I have not been here in so many years and went looking for a sugar free ice cream cake last minute and was attended by a young man I believe his name was Nick, 20 yrs old and tall and he was an absolute doll! So incredibly and genuinely nice and caring it honestly surprised us. Not that he was so nice for someone his age but you never see customer service like that lately. Also he had a young Latina woman who was 22 yrs old help us and she too had such an amazing positive energy! I believe they are the reason why their customers continue to return as we surely will! Thank you for making my childhood spot a great one still!
My wife and I are very pleased with both the customer service of this establishment, and their creative talent to create the birthday cakes we have ordered. Will be coming back very soon , 5 stars . Also Tyler was very helpful, and nice when we placed our order .
Small location and fairly... Sticky. Definitely not the best in terms of well maintained stores. Still, friendly staff and helped me order what I was looking for in terms of specific clown cones for a birthday. Hard to believe there is so many differences in clown cones depending on location.
Perfect experience as always here.
Only request would be a way to tip these people via c cards and a tip jar of sorts.... They DESERVE to be able to accept tips.
I do not know the employees name, he was friendly, great with my indecisive 2 year old and patient.. He let him try the "pink one" and wasnt bothered when he said " yeah. Now put it in a cone"... Haha. I def tipped him tho, my kids were a pain in the neck. Great customer service always.
Always friendly service and Fernando was extremely helpful. Does get busy but it goes by at a decent pace. A lot quicker when there’s less people of course
Stopped here with my aunt and her small dogs. Has tables inside and outside and 2 benches on the side so you can sit outside and benches out of the sun mostly. I had the monthly flavor, service was fast. I was outside with the dogs😀
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