We live in town and yes as many have said there are not many options in town to eat out, but we prefer this Dairy Queen over most. As with any other place training new works can have it's up and downs. Just need a little patients towards the new employees they are always eager and willing to fix the mistake. We all make mistakes � There are employees whom have worked at this location for a long time and have always been friendly, courteous, and patient with us every time we have gone. It's always clean and well kept. The cooks are fast and food is usually always hot and fresh. We have ordered cakes from this location as well and the gal who does them called me right back when I called about a last minute birthday cake for my husband and she gladly did one for me in my short time frame. We've had more great experiences then bad. Glad to still have a home town feel place in this fast paced, demanding, and I want it now world we live in. Thank you
Best Dariy Queen you'll find!. So the food at this Dairy Queen is like most others, the difference is you'll typically not get stale fries and cold food.
What separates this location from others is the service. Every time I come here it is always friendly and the restaurant is clean! Something I find very uncommon in a fast food location.
Very busy Dairy Queen! We came for an ice cream treat and hoped for it to be quick. The down side was the wait for service. The employees on staff all were hustling and trying to keep up with the lines of people inside and at the drive through. We placed our order, and received our order within a convenient amount of time. The inside dining area was a little messy as the employees were trying to make the orders for the customers.
Always clean here so nice to come into clean tables. The ladies are kinda rude . They act like your an inconvenience to them. Anyone on here I would fall over if you told me they are ever happy or say your welcome have a nice that thank you any of the above. Aside from one worker Maria.
They are privileged to be working at such a high priced ice cream establishment. They don't need to smile and greet you like they are happy you help them get a pay check every week.
Madras DQ always goes above and beyond in customer service. Not the fastest place to eat by any means but tasty food with a smile that's actually prepared hot. Never cold, never disappointing.
While traveling through we stopped and got a great hamburger and a blizzard. The service was great and professional. We understand that during this time when there are staff shortages, supply shortages, and it is busy summer time that this may not be the case, however it was, and they worked hard to get our order together as quickly as possible. Thank you for your hard work.
I stopped in for lunch in a hurry grabbed a #9 to go and it was excellent and pretty quick, a really juicy burger and the fries were pretty good for DQ service was friendly the only thing I didn't like was the guy at the counter with the facial piercings but thata a pet peeve of mine.
Most things have changed from the previous management. There is a lacking of awareness on the part of the staff that we had. Seems to be a change in options. The whole portions issue shrinking burgers with a larger price tag. Felt alot like going to chain.
Their customer service is poor. They want you to order and get out of their way.
Decent ice cream on a hot day..especially if you're in to soft serve. Consistently good throughout the years for ice cream. Haven't eaten here in some time, but they used to have pretty good fast food: burgers and such. All decent. Service can sometimes be a little slow and less than friendly...hence only 4 stars.
It was always closed but when it was we went about once and ordered a small chocolate soft serve with butterscotch dip and was given a medium or large . But heck I was ok with it . No extra charge or anything.
Typical Dairy Queen. Ice cream is always perfect on a hot day!
Great Dairy Queen location! No complaints. Good place to cool down with an ice cream cone on a hot summer day, or warm up with some fries on a cold winter night. I love their chicken strips.
Love coming to DQ. Their ice cream is amazing and I love coming for the lunch special too
I want to shout out the 3 employees who were working hard. There was a huge line of cars and people in the lobby. They were all three fast, friendly and accurate.
I used to work here, it was my very first job. I’m glad that my very first job in my life had great people in it. I forgot everyone’s name in a way. You can tell it’s been awhile since I had to leave this company because of complains about me. But I still love everyone who works there and I recommend that anyone and everyone dine here. I hope the owner can help me out with the names of the employees. I’m looking for a new job and I need my previous supervisor’s name.
Nice place to have lunch on a hot day.
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