This was one of my stops on the way back from Cincinnati this morning. The staff was incredibly friendly. My order was wrong because of my mistake and theirs, but upon driving back around to exchange and get the order corrected both the drive through and cook employees knew there was a problem. They not only told me to keep the sandwiches I had but made fresh ones to correct the order and gave me my missing hash browns, both smiling and laughing at the whole situation. This is customer service at its finest. Thank you ladies!
I was VERY impressed by the manager on duty! We were dining outside in the patio area and he delivered an order to a vehicle waiting near us. He asked us if everything was good and we said yes. Before he went back in the store, I asked my son to go in to get some more pepper and mayo. The manager overhead us and offered to bring it out. Rarely do you see this level of service at a fast food joint. Also the food was tasty, delivered quickly, and we'll priced.
The staff can be slightly less friendly or slower, but they make up for it with the food. The chicken breading on nuggets is great here. This is something I've seen vary wildly between BK locations. Also, the tacos were good which I did not expect from a fast food burger joint. The Coke tastes like root beer, which from my experience seems to be common across locations.
More of a question and then a statement. I wanted to fill out the survey for a great experience I had there on Thursday night 8-15-2019 and need the store number to fill out the online survey. The manager on duty has always been great and he gladly gave excellent service even though it was right before close and they had just received a huge order for any time of day. He definitely deserves a raise or gift card or something
This BK is near Kings Island and it is clean, the employees were pleasant and as always the food was good. They were busy and still got the food out quick. A good spot to eat before, after or on a break from Kings Island. Just remember if you leave the parking area you may have to pay again to come back in.
One of the very best values in fast food! $1 for 8 nuggets....NOBODY else can touch that deal, and you don't even need a dipping sauce! They are great by themselves! Or the 3 for $3 DOUBLE Cheeseburger meal....AMAZING deal!
Best burger king ever. We just had a rough time with a McDonald's over our service for our youth group. The manager working the night shift on the 22nd of June 2019 needs a raise. He greatly accepted us in and worked his hardest to get us our food quickly and helped calm a stressed out youth pastor. We are so thankful.
Nice, clean Burger King with great customer service. Cashier, Jimmy, was the best, hands down the best!!! He was upbeat and very friendly, as was the rest of the BK crew. Great way to end our Kings Island night.
I've been here twice now and both times have had a good experience. Fast fresh and hot food. Great customer service. And a great manager.clean place. Will come back again 😃
Today for me personally was 5 stars. Clean. Friendly staff. Clean restrooms. I bought a couple of Whoppers - they made them real well and tasty. Good team 04/24/2016 services.
An error has occurred! Please try again in a few minutes