The staff and the manager are friendly, super nice, and very informative. They explain the site places to see on the resort and the great local places. The room was clean when I arrived and they had some goodies to enjoy if you want. As for housekeeping they clean the room very well. The food that the restaurant provide was good to eat. Definitely will come back again with friends and family.
Couldn’t fault it! An amazing hotel with lovely staff and in a great location to everything. The rooms were very clean and modern but could do with a little more TLC. The flow of the hotel is very airy and you don’t feel like your on top of anyone. 2 nice pools with a bar with a private beach seconds away. The only down side was that people are able to leave their sun beds for hours and still be able to come back to them, stopping others being able to us them.
The view was unforgettable. I got one of the more pricier rooms, and the view was beautiful, the patio area could have been a little more clean. The beach is literally a small walk away and the hotel even has their own pools. You have to rent an umbrella though which was dumb, and the staff was sometimes a little rude. The room was kept clean and the bathroom was also impeccably clean. The food was good too, there was a buffet style breakfast and it was delicious.
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I'm giving this a 5/5 really.
I went there 2 years ago and I find myself fantasizing about going back routinely.
I went there at what was maybe the worst moment in my entire life. Flew to Miami on a whim, buying my ticket about 24h before leaving. And the place managed to make me feel soothed and at ease for the entire week.
Was able to use the gym every morning, grab a healthy breakfast, relax, sleep very well. The location was great, you step out and walk and right there you have a bunch of restaurants. Or you can exit by the terrace outside and end up directly on the beach without crossing a street.
The staff was eagerly helpful and super charming. The room was very clean and I loved its design, it was very bright, the AC was tip top, everything smelled like heaven.
Honestly the only reason I'm not going back is the price. Yes the place is a bit expensive (although it's more that Miami itself is pretty expensive... they're not the most expensive at all), especially the drinks. But really I don't regret a single dollar spent on this holiday.
Again, I was basically scrapping the bottom of the barrel when I decided to go, and yet, whenever I remember this hotel I remember only positive things. If I could afford it at the moment, I would go again. Highly recommend.
We bought $30 day passes for the pools. Drink service was great and you can order food also. The pool attendant will help you find a good spot by the pool. We got a huge Cabana bed in the Sun with plenty of towels. You can walk right up to the poolside bar or you can wait for the server to come around regularly. There's also a restaurant with a large covered patio and you can watch your pool spot while you eat some restaurant food. The food they offer poolside is a smaller menu. Prices for food and drinks were great. It was a Monday and the place was packed in every area of the hotel. People were having a good time and relaxing everywhere. Very laid-back location with clean bathrooms all around the pools. Everything you need right here! Beach access from pool area
The hotel is nice and the rooms have very spacious bathrooms. They have a cool swimming pool and the beach is only a few steps away. The only thing I didn't like about the rooms was that you can hear everything and anyone passing by. The rooms have very hollow walls so it doesn't make it easy to sleep. The staff is really nice and helpful.
Had a relaxing weekend at the shore club and the pool area is outstanding. The room was comfortable and the beds really soft. I had a delay in getting my car from the valet which was a little frustrating but the hotel made it right. I really respect a company that takes a problem and turns it into a positive result. Thank you management staff for addressing my concern and making it right. I will be back.
We had a wonderful time at Shore Club! The poor reviews regarding the rooms had us worried, but our room far exceeded our expectations! The room was very clean, and housekeeping did an excellent job restocking & cleaning each day! Plus, they were SO helpful and friendly! We love the shower & tub which is an area all by itself separated by a glass partition from the rest of the bathroom--very cool! We thoroughly enjoyed the pool area, and the back entrance to the beach is incredibly convenient. We really enjoyed Shore Club and highly recommend it!
I was very hesitant going here after reading a lot of negative reviews, but it actually turned out to be great! The hotel was good, but the best part of our stay was the pool. The staff was exceptional and took care of us everyday. Thank you to our favorite waitress, Nicole Falcon, for all the awesome recommendations and great service she provided! We were a big group for a bachelor/bachelorette party and we received better service here than we did anywhere else on South Beach. Highly recommend her and Shore Club!
I like the smell in the hallway of the maintenance, and the shower is so big and tub is huge and deep, and decorations are very unique, there couches and beds outside by the swimming pool, so you can rest on them.
Bed is very comfortable, pillows are just right and blankets are soft. We sleep on king size bed, curtains are white. Everything is just so special and unique. I was walking on the beach today and thinking how 3 years ago I wanted to be on this exactly beach, walking. Sand is soft, waves and playful, they like sugary tops when you look at them far away.
Excellent hotel! We stayed for several days last week, and had a wonderful time. Hotel, room, and grounds were all lovely-beautiful decor and the bed and linens were super comfy. The location was perfect, and ALL of the staff members-valets, front desk, maintenance, servers, pool, and beach attendants-were friendly, warm, and went out of their way to make us feel welcome. It is our new favorite place to stay in Miami Beach, and hoping to come back in December!
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