I just ordered a takeout and while I cannot comment on the food, I haven't left the parking lot yet, I must comment on the customer service. Jasmine answered my call to take my order and she displayed exemplary customer service. She was kind, extremely helpful and patient. I have been in the restaurant/service industry for 13 years with 10 of those as management, if she was on my team I would have her training for a higher position based on my single experience with her. I would have taken the time to speak with management myself to ensure they knew what a gem they have on their team but the restaurant was quite busy and close to closing so I didn't want to hold anyone up.
I had a bad experience before this one, the manager tried to make it right so we gave it another shot. This time was good experience but this location does not participate in all the state and national franchise promotions. Otherwise I'd have given this last experience 5 stars, so they lost 1 star bc once u get there u find out they don't participate in what the BWW franchise advertises.
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