Came here on a rainy night and was greeted immediately with friendly faces. Alexi offered to write on my cake and did a great job! She smiled our whole interaction. Thanks for great service
Isaac Paiz (AVENTURASCONLOSPAIZ)
+4
We were looking for a specific cake and other locations close to our house were out of stock.
When I called this location they were very professional over the phone, once I found out they only had 1 cake in stock I requested if they could hold it for me.
They were very kind and courteous and saved it for me.
Once I arrived the service provided over the phone was no different from how they took care of me inside the store.
Great cakes, great ice cream and great service.
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Yay so happy they have a vegan option! Went with their almond milk chocolate with bananas roasted nuts and pb! Hit the spot:)
Really great & positive experience at this Cold Stones location in Miramar. The employees are ALWAYS super friendly & welcoming. Also, they always make sure they get their orders right & add extra toppings if asked. My brother & I have gone to this location several times & never disappointed. Great customer service, great ice cream, great experience!
Andrew and Brian had great customer service. They helped me and my huge family with everything we needed. They ensured we were satisfied, I loved them! Great workers.
Story Time! Yesterday at 11 AM, I went to pick up a birthday cake for my new boss. I went to open the door, and found it locked. I looked at the hours to find that they open at 12 PM. I'm assuming the look of sheer horror on my face is what made the (I assume) manager feel bad, and he graciously let me in and took care of my order. Thank you very much, Roy! Whoever is reading this, please DO NOT assume it is okay to come before opening. Opening can be a very busy time. This is a review on their excellent customer service, NOT availability.
The place makes good icecream but expensive for what it is. I think it's sad that places like this Have to charge so much to stay in business and make a profit. Even a Single school will cost you almost $4.
On top of the fact that their ice cream is Soo good
Their service is awesome
They make you feel welcomed and the experience is all about you
Good job Cold Stone
The ice cream is made fresh everyday to add to the creamy texture with rich and decadent flavors. Customer service is also highly valued.
Great ice cream, employees should be more friendly, you do have a lot of options and if there's no line what's the rush. Help me, give options.
Ice cream, as usually was great, but bathrooms were dirty and there were only 2 chairs for two tables inside. I had to run outside to the other restart to get a chair.
Great staff with great service. The place is cleand as well as the restroom.
Always get my strawberry banana rendezvous. Keep it up.
ok but like if you have a favorite flavor BUY THOSE BIG BUCKETS THEY SELL so you can take it home
Great service and staff! store is usually rushed in the afternoons, and weekend nights. Try a chocolate ice cream with caramel, graham crackers, and bananas!
Prophetess Syllivia Frazier
+5
The employees, was just delightful, helpful and so kind. Just love the place.
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