Reviews Strawberry Fields Frozen Yogurt

Really love this place, always delicious, super clean and new flavors! The best I've ever been!

Great self-serve frozen yogurt, with a great selection of toppings. I ordered the vanilla and I greatly enjoyed it. I put many of the self-serve toppings on it. I enjoyed all of the toppings and the frozen yogurt. Prices are reasonable, and everything tastes good, and there is a comfortable atmosphere, with indoor seating (I think about 6 tables inside) and a few outside (I think 4 tables). Overall, I enjoyed every part of the place, and that influenced my 5-star rating, and it is much better than the other frozen yogurt places in the area!

While my experience with the products at Strawberry Fields Frozen have always been good (ergo, the 4 rating), I take issue with the behavior of one of the staff, on Thursday, August 16, 2018, around 4pm to 4:45pm. The store was quite crowded because most of the cast and their family from the MPAC Conservatory was there after a performance. There was only one person (Addy) at counter and she was frantically trying to keep pace with all the customers. Since I was ordering a few milkshakes and not just frozen yogurt, I told her to go ahead with the folks in line and I would wait. I asked her if there was anyone else helping her and she said she was expecting someone who was supposed to have been there already. More people I recognized from the Conservatory came in and still no relief for Addy. About 10 minutes later, a "gentleman" saunters in with bag in hand, barely acknowledges Addy and walks straight to the back room, passing at least 10 people on line. He was not to be seen for at least 15 minutes since he came in, while Addy occasionally looked back to see if she was getting any help. Finally, when things quieted down and no one was on line, the "gentleman" comes out and asks if anyone needed help. There was no one left to help. Addy had already taken care of everyone. I told him that he should have been there earlier to help Addy when the shop was inundated with customers. He told me that he just got there a few minutes ago. I replied that I was there when he walked in 15 minutes ago. His next response was that he had food with him. I told him it wasn't right that he just walked by his staff (he is apparently the manager) when she was swamped and that she deserved better treatment than how he treated her at that time. I told him he should be ashamed. It's unfortunate that Addy was treated this way by someone who was presumably her manager. She did the best she could and she was always professional and kind. She even took a young customer's shortfall from her tip jar to cover her purchase. While I do not have any pictures or videos to back up my claim, the shop does have cameras pointed at the counter and front door. I suggest management check the footage between 4pm and 5pm on this date. Please note the number of people on line, the time the "gentleman" arrived and the time he finally actually showed up behind the counter "to help." I am the woman with the leg brace and cane leaning on the arm of the couch.

I had the Vanilla Custard. It was creamy and rich. So good. I added mini- m&ms for my topping, which was a mistake, they were stale and gross. I'll be back for the custard, minus any toppings.

Great place but it didnt had my favorite flavor. The decoration is lovely and the location is awesome. Nothing bad to say about it, you should definetely visit to try out

Great yogurt and ice cream selections in clean, modern and roomy facility. Great for kids to use self serve yogurt stations.

Got a strawberry smoothie. It was AMAZING. The staff was also incredibly friendly and helpful.