Great service! Very friendly and helpful employees. Toilet paper was out but as soon as I told an employee they fixed it right away. Food tasted very fresh. The only reason this review gets 4 stars is because I didn’t see a changing table in the bathroom and had to change my baby’s diaper on the bench in the dining room.
Service was a little slow, probably due to staff on lunch. Meat and guac was a little skimped on but otherwise its a good location.
For whoever needs to hear it - guac goes on the bowl before cheese. Then it doesn’t stick to the lid. Pretty standard at other chipotles around the country.
Good spot, sometimes out of ingredients but overall nice & friendly staff. Have been here 30+ times
Always my go to place. They legitimately treat me like I matter here and give sizeable portions. I’ve been to some chipotles that do not give decent portions. The employees are friendly and engaging!
On line order, the food was cold, but still good. Because it was delivered, it was the most expensive Burrito I ever had... Not feasible to have delivered. Just my opinion. The Dash Driver was nice. I did not put a tip on my order because I tip the drivers when they get here. But a $3.00 tip for Driver was added by Panera (I am guessing). Not sure how it was placed... I did add to the tip when food arrived because I know the cost of gas.
I don't eat spicy food but I must admit that the food tasted FRESH. I was impressed. I drank plenty of tea to ease the "burn"
I have been at this Chipotle location a few times. The food is usually great, and the staff is professional for the most part. There have been times the staff has acted rude toward me and my partner, but overall, they're great!
Service was a bit slow at the register the ser er was great. Food was tasty as always. Large boxes placed in aisle towards bathrooms made it hard to get them.
Regular Chipotle. Doesn't disappoint.
Good food always
Regular Chipotle. Doesn't disappoint.
Good food always
Hard to hear when server was speaking to me. And seemed not very happy to be there
October 12th 2020, is my most recent visit. I love this Chipotle! So much better than the one in Jacksonville! The food is always fresh and well prepared. The employees are nice, friendly, accommodating and fast. They do not skimp on portions. All employees were wearing masks and requesting the same of their patrons, as they should. I am never disappointed by the New Bern Chipotle!
If I could give this place 6 stars, I would. They put something in the food (probably Love if I had to take a wild guess). It keeps me coming back every week for more.
Great fresh Mexican style food at a fair price. Friendly service
Can't give a 5 star due to the service we recieved at the New Bern,NC Location. Service was mostly good, one of the employees working could have been alot better.
I told them several times it was my husband's 1st time there, but not mine. She was rushing him & being Unnecessary. She also kept repeating "That costs extra" with an attitude every single time we asked for "extra guac & items" on the bowls we ordered after I had very clearly said several times "That's fine, we know any extras costs extras, it's fine."
So it was very unwelcoming on the front line from that employee. Not impressed with 1 of 3 employees we encountered, the other 2 were fine.
The food was great. I love Chipotle bowls. We both ordered Steak Bowls. Husband loved it.
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