This restaurant has changed quite a bit. You have to do on screen ordering for credit or ATM cards although there is an option to do cash. Many things on their previous hard menu have been deleted. There is no need of a waitress or waiter. Your number is called when your order is ready and you go up and pick it up. The whole experience is rather impersonable. I really am not impressed with how they do their ordering. The size of their burgers have decreased quite a bit. Three of us ate there and none of us liked the paper straws at all they start to fall apart quite quickly. I probably would not go back to steak and shake to eat again. What puzzled the three of us was they used styrofoam cups, which greatly impacts the environment, but use paper straws. Why?
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