It was Friday night , love the food but it took a minute, our waitress was courteous and let us know there was trainee cook, and he was going so hard being brand new to try to keep up with the drive thru and the inside. Bless his heart, he showed initiative for the job. He's a keeper �, we love steak n shake! �
I’ve been there about 7 times in the past 2 weeks and they are out of all the holiday shakes except the Pumpkin Spice, they should put a sign on the drive thru menu so people don’t sit there for 20 minutes to order only to find out that they are out.
I’ve gone to this steak and shake off silver springs BLVD by the Walmart, for years. It was closed down for Covid a few years ago but has since reopened. In the past food was good but service not great. This time around ( just today 9/5/23) I got a burger. The girl on the speaker asked what she could make fresh for me. And the burger came out as the freshest hottest burger and fries I’ve ever had at any food drive through. Ever!!!! I recommend this location to anyone and everyone. They are doing it right. Hot fresh and delicious!! As promised. The girl At the window was calm, courteous and very pleasant and helpful. Unfortunately I didn’t get her name! But a very incredible refreshing experience all the way around. Go see them. You won’t be disappointed!!
- Burger lover
I love this place for a quick lunch. Order from a kiosk and within 10 minutes you're eating your meal. I can't believe more people don't eat here, especially with the price of a meal being so low compared to other fast food joints. The burgers are tasty, the stuff is all fresh, and they use good pickles, which is not common anymore. 5 stars all around. Customer service here is also worth mentioning, they create a great dining atmosphere.
Great store with great food. Excellent management. The store has never been cleaner. Jeremy and crew are doing a great job!
The burger is good. The problem is getting the order right. Of the 4 times that I have been there, the order was correct once either Onions are added when the burger was ordered with Lettuce tomato and pickles. Got the burger with onions. One time, nothing was put on. Good food. You definitely need to check your order before you leave.
Wow , awesome people great food ! Service from out out of town manager greeting me and the clean store , I definitely as a customer want to say thank you !
I get excited every time for the shakes because lord have mercy I drool just looking at the menu while ordering…..BUT ….but … I don’t know if it’s just this location or what (don’t worry I’ll go try other locations as well) but …. I’m not scraping the bottom of my cup for the last drop, or swinging my head back while patting the cup for that ONE sprinkle I missed ….. !?! I don’t even get to the bottom of the cup!!?!?!? That’s a problem! Positive side to this is my kid always gets extra… so he’s with the 5 star … =] their Frisco melts make up for shake sadness atleast!
Staff has always been very nice, food comes out fast and as expected. The floors and tables need attention; floors have been greasy every time I've stepped in.
Very friendly. Nice & courteous. Food was great tasting The negative: employee mopping floor by us with water, it was disgusting. He could have started in the closed off area away from customers, instead of same area by by customer table.
Value menu is still affordable and good food quality for fast food. They also have delicious real ice cream shakes with 1/2 price happy hour 2-4.
Really liked the new kiosk, self-order concept and food came out faster than ever. Shakes were made in about 5 min.
Tables were kind of dirty, but granted, it was very slow in there. We were the only customers. My burger was rock hard in the middle (overdone, not under) but the fries and shakes were amazing! Workers were nice as well.
Atmosphere took a plunge when they made it no waitress/waiters food still good seems to take a long time to get food though sometimes. Even when not busy.
I just moved here and my wife brought me here since she was a kid and I love the food been a reliable customer for four months now! Thank you guys for your excellent food and service much appreciated it.
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