Reviews Sus Hi Eatstation

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Monica Zarzuela
+5
Loved loved loved Sus Hi Eatery near UCF my family and I went for dinner today and we loved the concept, we loved the food we loved the service.. just the entire experience was fantastic! First we ordered a small wrap with cheese, steak and bacon for my 17 month old and she was so happy and excited when they melted the cheese in front of her... they used a torch while yelling "Fire"! (Oh the little things) I had my own customized bowl of spicy tuna, salmon, rice, cucumbers, sesame seeds, avocado and some seaweed! It was my favorite sushi roll in a bowl with exactly the ingredients I love! My boyfriend also loved his Volcano wrap "burrito" and he said it was very filling ( and that man can eat)... my daughter ordered a spicy tuna volcano roll, She said it was the best sushi she has eaten since it had her favorites all in one. The price was very reasonable the 4 of us had dinner and spent under 40 bucks! I highly recommend this restaurant .We will definitely be back!
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Gian Colon
+5
My Family and i visited today the altomonte location, I was truly amazed by the customer service from the "ninjas", Their Manager Jet, came and explained to us the different options on the menu and helped us each build our bowls. The Decor and Furniture was so beautiful and i just loved the vibes i was getting from the environment, The food was amazing and the price made it even better. I will definitely recommend and visit again. We felt very welcomed from the second we open the door. service was extremely fast even though our order was pretty large, and other customers who were in line with us, were taken care of by the other ninjas, they worked together very well and at all times somebody was either prepping, helping a customer, or cleaning. 10/10 amazing.
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Kelly Wolf
+5
This was my first time visiting Sus Hi. I have a food allergy and I was surprised and impressed with the level of care they took to ensure my food was not contaminated. When I told them I had an allergy the gentleman making my food immediately took off his gloves and washed his hands while the other gentleman got a cutting board from the kitchen to put my bowl on so that the actual bowl would not get any food on the outside. I appreciated this level of care and caution when preparing my food. Oh yeah, and the food was AWESOME! :)
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Dani NC
+5
First time coming here tonight and super happy with the food but even more so the service. I am a vegan and was discussing options with the first ninja. I was so pleasantly surprised when he offered to switch out gloves to make my meal, and as my bowl got passed down the line, each ninja was equally respectful. While not something I insisted that they do, I was appreciative of the respect that they showed to their clients. Thank you!
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Rebecca Gelbaum Seidler
+5
We ate dinner at Sus Hi in Altamonte. The food was delicious. My whole family loved it and we are going back again. Great food, Great service. Highly recommend everyone try Sus Hi.
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Nixsa Martinez
+5
Fried Sushi burrito is the best. Flavors on point specially the steak. Please open one in Lakeland or Kissimmee. I'm a new Ninja.
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Mandy Cramer
+5
I love this place. I've gone here many times at this point, and have gotten consistently friendly service and exceptional food, especially for the price. I think the only way this place could be any better would be if they had other locations closer to South Florida!
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Robbie Solorzano
+5
I think you guys are absolutely amazing!! I have been getting sushi rolls here since the beginning and I refuse to get sushi anywhere else! Your food is amazing, your sauces are spectacular, and your service has always been top notch. I love this place so much I got all my South Florida friends addicted to it too. They go at least twice every time they visit Orlando. I can't wait for your anniversary later this month cause I will def be coming in for that BOGO!
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Charlie Williams
+5
I admit it took awhile for me to get here, but was glad I did. Innovative concept, strong service, food was solid, and price was great value. I wish the line went by faster , but not sure how to resolve that because so many people wanted their ninja food and you don't want to sacrifice quality of food or service as an owner. They also have very clever marketing all around and very responsive to criticisms.
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Suzanne Silvers Johnson
+5
Love going for my special treat! Always pleasant staff and delish food!! The Salmon and Tuna always taste fresh, along with the edamame, mango and other toppings. Well worth the 20 minute drive!!���
5
Peter Bonilla
+5
Went here with friends and the food is always fire. I had a deep fried burrito with spicy krab, seaweed salad, and chicken tempura. The prices are reasonable and the food is filling. Great atmosphere and workers too. Highly recommend.
5
Makoto Schoppert
+5
We've been coming here for a number of years now and have enjoyed it. It's a casual sushi restaurant (although they call it a "dojo") that offers some new twists to the sushi experience, including sushi burritos! If you're not a fan of raw fish, they have plenty of other protein options as well ranging from steak, bacon and chicken. Every time we enter, we get a "Welcome Ninja!" greeting. It's a great value for what you pay as well, with generous portions. Prior to the COVID pandemic, the experience was a bit different where you'd pick out each ingredient as they made it but after that you now order on one of the kiosks there.
5
Joanna Buma-Sterpetti
+5
First time ever and we were all surprised at how fresh and tasty it was! We ordered at the kiosk and gave our cell number and name for when our food was ready. I decided to not sign up for their rewards program, but I probably should have. The food was delivered to us on metal trays and we were asked if we needed any sauces or chopsticks. Noone had a complaint. It was all good! We ate at UCF area because we were going to a concert there. Now..... I gotta find one closer to me, west of Orlando! So good!
5
Casey Covel
+5
I love sushi. And when I say “I love sushi” I mean that I could happily live out the rest of my life having sushi for breakfast, lunch, dinner, teatime, snack-time, Thanksgiving, midnight munchies… Oh, and second breakfast, too. So when I heard about the Sus Hi Eatstation in eastern Orlando, you might say my curiosity was rather piqued. Here was a little shop-side, take-out-or-dine-in, sushi eatery. With expressive, enthusiastic staff members and a wide variety of proteins, bases, and toppings to craft your own sushi, Sus Hi Eatstation appears to be the child of a successful marriage between Panda Express and Kobe Japanese Steakhouse. As I stood in line, baffled by whether to choose salmon or tuna, mango or scallions, white or eel sauce, I was politely reminded that I could choose as many ingredients as I wanted at no additional cost (with only a few exceptions). My first visit to Sus Hi yielded a white rice bowl with salmon and tuna, scallions, mangos, cream cheese, tempura flakes, cheese (melted, I’ll get to that later), avocado, pickled ginger, peanuts, and bacon, and topped with eel and white sauce. Yes, it tasted as good as it sounds. Each ingredient dripped of freshness and tasted equivocally crisp. Since then, I have returned time and again to satisfy my sushi needs. But what’s nice about Sus Hi is that the customization is nearly endless. Their menus proudly state, “We will accommodate YOUR STYLE” and, boy, do they mean it. Want more than one protein in your mix? No problem. You can have up to three at no additional costs. Want cream cheese with that? It’s also free. Want a sauce… or two… or three? All free. In fact, the only additional costs come from such specialties as avocado, masago, and seaweed salad. You can tempura anything—rolls, wraps, proteins, avocado, anything—for only one additional dollar. If you love your toppings and sauces on thick, Sus Hi offers over twenty of each in order to satisfy your inner ninja. Not only that, but Sus Hi is crafted with the individual in mind. If you’re vegan, Sus Hi offers a wide-ranged variety of vegan and vegetarian options, even citing on their menus that “Most ingredients are vegetarian and many are vegan.” Sus Hi even offers a special “Vegan Ninja” roll. For those seeking apatizers, Sus Hi provides such sides as edamame, miso soup, egg rolls, krab rangoons, and more. My personal go-to is their Loaded Rice Fries, which are deep free rice/seaweed patties sprinkled with bacon and scallions, then blowtorched with melted cheese. Jalapenos optional! What makes Sus Hi an experience, however, is its Eatstation culture. When you step into Sus Hi, you are immediately pulled into a roleplay of sorts where you are the ninja and the staff are eager to serve; I’m not joking. Staff members are literally required to address you—the customer—as “ninja.” As in, “How can I help you, ninja?” and “May I have the next ninja, please?” If you happen to want your cheese melted, the staff member will whip out a mini blowtorch and flame your calcium-coated dish, while shouting “Fire!” Whether or not you’re in the roleplaying mood, Sus Hi staff are happy to serve, and the barrage of panoramic sushi photography and dining-table-sized shiruken plastered on the ceiling (or embedded in the wooden signs hanging from the roof) certainly help convey that “ninja” spirit. Sus Hi is all about fun and experience. The food is grand, the variety is nearly endless, and the price is right. If you take courses at UCF, or are in the Orlando area, this is an ideal place to stop for lunch or dinner. Next time you feel the craving for sushi—rolled traditionally, loose in the bowl, bundled in a wrap, or otherwise—tie on your ninja headband and head to Sus Hi.
5
Fern Tail
+5
Dec 2021: Everything was even better then the first time now even the sauces containers if u eat in are made out of paper. :) No plastic at all. May 2021: Got the sushi and it was so big and I could put anything I want on & in it!! My boyfriend’s bowl was so big we shared it and were both full. :) The rice fries where really good also. I love there sauces. So yummy.
5
C Cole
+5
Pleasantly impressed, stopped in for a quick bite to eat before graduation on UFC, the meal was quick and delicious! I had a build your own rice bowl, the large for $8.99! That came with 3 choices of protein, all the veggies you wanted and multiple toppings...Yum! Try the tempura shrimp and chicken on the bowl. Great atmosphere and very clean...we’ll be back!
5
Binita D
+5
I’ve visited Sus Hi many times before so today we decided to go because they had sushi rolls for only $4.20; usually it’s about $6.50. I got 2 vegetarian rolls (cucumber, avocado, tofu & cream cheese) with lots of toppings and spicy mayo/sesame ginger sauces. I liked how they brought out a different board to make the vegetarian sushis in and used separate knives/rolling mat, as not to cross contaminate with fish and meat. The person making the rolls also changed their gloves; I appreciated that. The roll itself was delicious as always. The staff members were really friendly and enthusiastic, which is nice to see. I will definitely be returning again!
5
Rafael Ferreira
+5
This place is amazing!! The service is fast and friendly and the food is very good. It is Chipotle for Sushi at around the same prices. I got the bowl with white rice and spring mix, salmon, tuna and spicy krab. The portions are large and ingredients are fresh. I also ordered the egg roll which was your run of the mill egg roll. Great value and atmosphere.
5
Christine Lee
+5
I’ve been here a lot of time and visited when I want to eat food healthy, not too much and not very pricey. Another reason that I loved here is I can customize my food, and it definitely fun! Good deel and good food. My favourite bowl recipe is salmon and chicken or steak with tempura flake, avocado and cream topped cheese and green onion a lot. Sauce depends on my feeling but usually choose the spicy white sauce.
5
Amber Nichole
+5
I absolutely LOVE the options here. Plenty of delicious, super fresh ingredients for vegans or vegetarians. I got a Vegetarian roll with tofu as my protein, filled with carrots and avocado, and topped with scallions, edamame, cabbage and sesame seeds. They even have gluten free soy sauce available.
5
C Oberndorfer
+5
Fresh, clean and delicious. The bowls are generous and flavorful. Orders can be easily customized. Ample menu with choices for all.
4
Anna Heise
+4
We loved this spot. Friendly efficient staff, hot or cold items with a plentiful array of ingredients to "build your own bowl" We give it 2 thumbs up
5
Wendy C
+5
Great variety of fresh ingredients. Loved the option to make your own bowl because you can get up to 40 toppings at no extra cost! Would definitely recommend!
4
Veronica C.
+4
I live for their egg rolls and create your own bowls. So tasty! I recommend checking the order if picking up. A couple of times, they forgot the free items or they replaced my fave, egg rolls, with dumplings. I was very disappointed about that one! But the dumplings were still good! Oh, and their beignets are good too!
5
Jessica Wright
+5
Went for international sushi day. The fish is fresh and the sensais are nice. I got a sushi roll this time but have also tried the bowls. If you want to be a sushi ninja you have to come here!!
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