Great company with an incredible heart for the community. This new location has impeccable customer service and the food was amazing.
The food was delicious, fresh and the service was amazing.Thank you!
One of the best mouth-watering burgers across the board. It's cooked to perfection, grilled crisped on the outside, and juicy on the inside, busting with flavor. 😋
This was our first time here. I asked Teri for help and she was so sweet and helpful. She took the time with all of us and was so friendly and pleasant. The food was good. I had the chicken sandwich and it was delicious. The burgers are like Steak N Shake burgers. The fries omgoodness. The main thing I wished the sodas were cheaper than $3.69.
Always hot, fresh food. Can’t go wrong here! Love their fries! It’s a nice location, close to Millenia Mall and IKEA. Service is always friendly and quick.
Customer Service:
I visited this location in the evening. The restaurant was clean, and not busy at all. Staff were kind and helpful even near closing time. I ordered using the kiosk which is user-friendly. I received my order pretty quick, within 10 minutes.
Food:
I ordered a vegan chocolate shake (I searched many restaurants for this option) and original crinkle fries. The shake was exactly what I needed and delicious! I do wish I had fresh fries. I unfortunately realized the fries were not fresh until I left the restaurant. I'd give it another chance though.
There are vegetarian options!
Overall:
4.5 / 5 for my first experience at a Shake Shack. I'd return again.
GG & rya made sure I felt welcome once entering the store, I come to this shake shack all the time but never at night. & the closing staff made my food quick so I was very satisfied. Thank you guys for all your hard work, you guys definitely deserve a pay increase.
Sincerely, -pizza
Shake Shack serves in my opinion the best fast food burgers. The beef patties are always very flavorful and fresh, and the crinkle cut fries are great too.
I definitely need to swing by and try the Chicken Shack sandwich.
If you like burgers, this place is a must try.
We all know shake shack is delicious! But this location had the best vibe and even better service. Tyler was amazing and really made ALL the difference in our dinning experience tonight… Thanks Tyler! We appreciate you!
We had hamburger & fries. Hamburgers was totally out of this world delicious. Service was very fast & meal was very very affordable. Little crowded but you can expect that due to being such a great restaurant.
This was my first time at a Shake Shack and it will not be my last! The burger was top notch! Nothing fancy, just quality ingredients from the hand-pressed patty to the brioche style bun. Amazing! Fries were crinklecut and the oil was fresh. You order at the counter and they bring your food to your table. Stress-free! Atmosphere was clean and fashionable. The price was right, too! Highly recommended!
Best burger and crinkle fries around!
Soooo good! Period. The beef used in making the burgers you can tell it’s fresh. And the way everything is assembled is just lovely. I tried the hot dog too and it was good quality delicious stuff. And those fries, oouuu they’re good, especially the cheese fries. Will be trying the chicken sandwiches next but you can’t go to wrong with shake shack.. also the got some good pickles by the way.. highly recommend!
The kiosk when we came in all said "closed". The person at the entrance was hard pressed to help us. The food was excellent, tasty, and fresh. My husband enjoyed his dairy free milkshake.
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