I tried their Avocado Cilantro Tropichop Bowl today and it was delicious! I’ve been trying to make healthier eating Decisions, so I was curious as to how this would satisfy my pallet. I loved it and I felt good eating it ! Will definitely be ordering this again !
Waited on line for twenty minutes for a Cuban Sandwich, only one person ahead of me and three employees walking around behind the counter chatting away amongst themselves. The plus about everything, that was the BEST Cuban Sandwich I had in a long time. Still, waiting time too long
Food was good but EXCELLENT customer service provided by Jonathan. He is a Rockstar and went above and beyond to be sure a was a happy customer!! I will be back...
Best fast food place imo. The chicken is grilled and has great flavor. I recently tried both the tostones dishes and I wasn't disappointed at all.
It was ok this time. Hard to pin point why we were not as happy as we have been but was definitely not as good as before. Service was a bit of an issue as we had to repeat our orders a couple of times. Do not think it was a language issue more of a paying attention to what we were saying.
The food is what you'd expect but the service is top notch props the manager for fixing my order quick and easy even though it wasn't his fault
I tried the new Cuban sandwich and it was delicious! The employees are always nice and the food comes out fast and hot. I will be back to try some of the other new items they have next time.
y’all always have my back!! i moved to the ucf area last year and lemme tell you i was a little skeptical at first because my hometown pollo tropical is bussin but never ever open. NOT YALL THO YALL STAY OPEN 😭😍 open late, y’all hookin me up ,sauces on sauces, i could go on, literally one time i went and the sweet lady ask me if i wanted plantains on the house UM YES PLEASE QUEEN I THANK YOU SO KINDLY🤍 just wanted to show my love and appreciation for y’all.
Good food good price but it would be nice if they add more rice the employee's are nice and funny so if you around the way stop by eat and enjoy.
If you like to get something different. This is the place to go. The cost for the food is not expensive. Well at least not for me. Thanks
Restaurant app: 0 Stars
Employee, Cree: 5 Stars
I placed an order on the app for curbside pick up. When I arrived to pick up my order, I was told neither of the items I ordered were available. This was at 8pm, three hours before they close. I was unable to cancel my order on the app, and they also cannot issue a gift card for a refund. The only reason I am giving 5 Stars with this review is because of an employee named Cree who was very kind and professional in communicating with me. I had to order something else, but she was very apologetic over what happened, even though none of it was her fault. The restaurant should work with their app to make sure if something isn't available, customers are not allowed to order it.
Food is good.
Friendly staff.
I like the sauce bar.
But sometimes the tables are not clean.
I had a Cuban sandwich. It was awesome. The restaurant is very clean. And the atmosphere is quite. Very comfortable place to eat and the food is great. I highly recommend this place.
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